e-commerce
Trell eyes the next 100 mn online shoppers in Tier II and Tier III cities
KOLKATA: Social commerce, one of the biggest drivers of e-commerce today has witnessed exponential growth in recent years. This holds particularly true since the onset of the pandemic that saw a surge in online shopping.
Besides social commerce, online video content has also experienced skyrocketing demand as people spend an increasing amount of time browsing for engaging, and relatable content.
Having chartered a remarkable growth trajectory, Trell is now offering products from distinguished beauty and personal care brands including Lakmé, Tresemme, and Ponds, amongst 50 labels including MyGlamm, Bombay Shaving Company, Mirabelle, Ustraa, Biotique, Plum, Mamaearth, Lotus, Khadi Essentials and OGX to name a few, with attractive discounts on its recently launched ‘Shop’ section.
While Trell takes pride in catering to the wellness needs of its users and providing a seamless shopping experience, it also benefits the content creators on the platform. The front running platform empowers these micro-entrepreneurs by enabling them to monetize their tried and tested recommendations in their videos. On the Trell Shop website, while buying products, customers can now make informed purchases by viewing videos by expert creators just before adding the product to their cart.
Speaking on how the platform caters to a myriad of lifestyle categories, Trell co-founder Pulkit Agrawal said, “The idea of launching Trell’s Shop section came after extensive research and study on consumer behaviour and preferences. Today, users creating and consuming content on Trell can also purchase desired products from eminent brands at their convenience. As Trell continues to evolve and grow, we will be expanding our product offerings to achieve our goal of becoming a global leader in the space.”
Offering content in seven regional languages including Marathi, Kannada, Tamil, Bengali, Malayalam, Telugu, and Hindi apart from English, the content creators on Trell hail from Tier-II and Tier-III cities. Trell has also noted that over 70 per cent of purchases on the Trell Shop are from these cities.
e-commerce
Amazon unveils first Trustworthy Shopping Experience Report
32,000 bad actors targeted, 15 million fake products removed in 2025.
MUMBAI: In a marketplace where trust is the real currency, Amazon is showing its receipts. Amazon has released its first-ever Trustworthy Shopping Experience Report, offering a detailed look at how it polices its vast digital shelves from counterfeit crackdowns to scam detection and review authenticity. At the heart of the report is a four-pronged strategy, proactive controls, risk anticipation, enforcement against bad actors, and consumer protection. The scale is staggering. Since 2020, Amazon’s Counterfeit Crimes Unit has pursued over 32,000 bad actors globally through litigation and criminal referrals spanning 14 countries.
The clean-up drive accelerated in 2025, with the company identifying and disposing of more than 15 million counterfeit products worldwide. Legal action also led to the takedown of over 100 websites linked to fake reviews and scams, an ongoing battle in the age of algorithmic manipulation.
Behind the scenes, artificial intelligence and machine learning are doing the heavy lifting. Amazon says it monitors billions of daily interactions across listings, reviews, and seller activity to spot trouble before it surfaces. Its predictive systems can even flag potentially infringing listings for trending products before brands raise the alarm.
Tools like Omniscan, which verifies product safety information at scale, and SENTRIX, designed to detect and eliminate phishing websites, are part of this expanding tech arsenal. Together, they aim to reduce risk while keeping the platform usable for legitimate sellers.
That balance between protection and friction is a tightrope Amazon acknowledges. Rohan Oommen, Vice President of Worldwide Customer and Partner Trust, noted that while safeguards are critical, they must not stifle genuine businesses. Features like the Account Health Dashboard are meant to give sellers clearer visibility into compliance and performance.
Consumer-facing measures are also getting sharper. From direct safety alerts to recall notifications and refund guidance, Amazon is leaning into transparency, backed by partnerships with consumer organisations to raise awareness.
The report’s release follows the expansion of Amazon’s Counterfeit Crimes Unit into India, signalling a deeper push into one of its fastest-growing markets, with closer coordination planned between brands, sellers, and law enforcement.
In short, as online shopping grows more complex, Amazon is betting that trust built through data, enforcement, and a fair bit of algorithmic vigilance will be its most valuable product yet.
