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A free cup of tea with Brooke Bond Red Lebel

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MUMBAI: Meeting for a cup of tea is usually an excuse to connect with people, catch up with the old ones’ and explore new connections. But, what if you land on a couch opposite a sex worker, would you stay and talk or just walk away? Ogilvy and Mather conducted a social experiment on a busy morning at Churchgate station, Mumbai to find out.

Hindustan Unilever has rolled out its campaign for Brooke Bond Red Label tea, Taste of togetherness. The video starts with setting up a booth on the busy station serving a free cup of tea to passengers.  An insurance agent walks in the booth and sits to have tea, while another lady joins her and begins the conversation. While in the conversation, the insurance woman finds out that other lady is a sex worker. The awkwardness can be seen on the agents’ face, but she could not walk away in between tea and continues to share the table with the sex worker. It all warms up when the agent finds out about sex worker’s daughter and how concerned she is about her.

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“The brand has developed campaigns concerning various issues like Hindu-Muslim neighbors and live-in relationships. It claims to have a purpose and through the campaigns it is attempting to build that image.” Says Ogilvy and Mather SVP Abhik Santara.

The recent two minutes 24 seconds campaign is directed and produced by maker of Ship of Theseus- Anand Gandhi and conceptualized by Ogilvy and Mather. The production team had set up a booth a night before the experiment. With the pouring rush on a weekday morning, the booth attracted many people to drop in for a free cup of tea. It had a hidden camera set up, where people’s reactions were captured. According to the production, there were mixed reaction when people confronted the sex worker. Some people just walked away and some stayed.

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“The whole of idea of designing such a campaign for a tea product is that it’s a ice breaker. In the Indian context, when someone sits over a tea its personalized and people tend to share” said Ogilvy and Mather ECD Hrashad Rajadhakshya. Tea is called a social lubricant and the brand has tried to break these social barriers through putting across the table. Santara shared that many people just walked away on face, but some that stayed and spoke to the lady realized that no matter what her job was, the sex worker had as normal life like any of us.

“We have always involved in such campaign because Hindutan Lever has a whole has a purpose to it and through the campaigns like these we convey them to our consumers,” added Karmakar. The basic marketing strategy adopted in the campaigns is to reach out to people on a emotional note by breaking these usual taboos.

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On choosing this particular clip, Santara said that it showed the connection between two women irrespective of their professions. How the insurance agent feels when she finds out about the sex worker’s daughter and how she is equally concerned about her daughter like any other normal parent. The campaign is titled Taste Of Togetherness – That Kind Of A Woman, this showed her first reaction.

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According to the makers, they are laying out many more such campaigns and we might also see more clips from the same experiment. The campaign will only launch on the digital platform. There are separate television- specific advertisements made.

The advertisement surely leaves an impact on viewers and brings forth the thought to stay and talk or walk away? And how someone like a sex worker can be treated so differently from us? Such campaigns certainly make people to stop and think. Digital platforms have given space to brands to walk out of conventional problem solution promotions.

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Ad Campaigns

Indian Silk House Agencies launches ‘Shubho Smriti’ PoilaBoishakh campaign

Brand celebrates Bengali New Year with stories of 100 women and their saree memories.

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MUMBAI: Indian Silk House Agencies has woven a beautiful new story for PoilaBoishakh, one stitched together with memories, emotions, and the timeless elegance of a saree. The leading saree retailer has unveiled ‘Shubho Smriti’, a digital-first campaign that brings together the voices of 100 women sharing their personal celebrations of the Bengali New Year. The campaign highlights how the saree remains an essential thread in these evolving traditions, from daughters gifting their mothers after years of quiet sacrifice to sarees passed down through generations carrying decades of love.

Indian Silk House Agencies CEO Darshan Dudhoria said, “What gives any tradition its relevance over time are the memories people attach to it. For over five decades, we have been closely connected to this cultural fabric. This campaign came from a simple intent to listen to these stories of our customers and bring them together.”

To mark the occasion, the brand has launched a dedicated PoilaBoishakh collection featuring handwoven textiles such as Matka silk and Jamdani, along with classic reds and whites, softer seasonal hues, and brighter options. The collection starts at ₹999 and is now available online and in stores across Eastern India.

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By blending cultural nostalgia with contemporary storytelling, Indian Silk House Agencies has created more than just a campaign, it has turned personal memories into a shared celebration of tradition, emotion, and timeless style.

This PoilaBoishakh, the brand reminds us that the most beautiful things in life are often the ones we weave into our own stories, one elegant drape at a time.

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