iWorld
OTT in 2023: A year of moderate success as streaming platforms hit the sweet spot
Mumbai: In the ever-evolving landscape of entertainment, Over-The-Top (OTT) streaming platforms have become the go-to destination for consumers seeking on-demand content. From Disney+Hotstar to Netflix, Amazon Prime, Sony LIV, and JioCinema, it’s evident that streaming services have found the elusive sweet spot, achieving a year of moderate success. This success can be attributed to several factors, including content innovation and evolving user experiences.
According to a report by Ormax Media, they have released select findings of the report, which reveal that the Indian OTT audience universe is currently at 481.1 million (or 48.11 Crore) people. This translated into a penetration of 34 per cent. The report defines an OTT audience who watched at least one online video (free or paid) in the last one month. The report breaks down this universe by gender, age, NCCS, pop strata, states, and cities.
The report also revealed that there are currently 101.8 million active paid (B2C) OTT subscriptions in India, across 36.4 Million SvOD (B2C) audiences, i.e., an average of 2.8 subscriptions per paying audience member. B2C subscriptions in the report refer to subscribers who have taken a membership directly with the OTT platform, in contrast with B2B subscriptions, which are via telecom packs offered by various operators. Mumbai, Delhi and Bengaluru are the top three cities on paid subscriptions, with more than six million active paid subscriptions each.
Regulations
Another highlighting moment of this year was the introduction of the Broadcasting Services (Regulation Bill) 2023. According to the experts, the government’s move to regulate OTT video streaming apps like Netflix, Disney+Hotstar, SonyLiv, etc., under the bill, could affect content innovation and autonomy, derailing the growth path, experts said. Content on OTTs works on a “pull model”, wherein consumers choose the content. As such, any stringent programme and advertising codes might lead to content censorship and affect the audience experience.
Once the Bill becomes an Act, it would bring streaming platforms such as Netflix and Hotstar completely within the ambit of the ministry of information and broadcasting (MIB) without having to rely on the Information Technology Rules, 2021, government officials said.
The policy experts however said that first, the Bill should clearly mention if this would supersede the IT Act and second, the government can only amend certain codes of ethics in the IT Act instead of bringing them under a new legislation.
Sports
Disney+ Hotstar emerged as a powerhouse in 2023, with its decision to offer cricket tournaments — the Asia Cup and the ICC Men’s Cricket World Cup — free to its mobile users in India. With this, they have set new benchmarks for viewership, redefining the cricketing landscape. The highly anticipated final clash between team India and Australia has not only etched itself into the chronicles of sporting history but has also become the most-watched event ever on both linear TV and digital streaming. It recorded a peak concurrency of 13 Crore viewers on TV and 5.9 crore peak concurrency on Disney+ Hotstar (Digital).
With the success of both the cricket tournaments, Disney+ Hotstar has also announced this year’s season of Pro Kabaddi League will be available to stream for all the mobile users in India starting 2 December 2023.
Movies and series of 2023
Hindi movies like Pathaan, Jawan, Animal, Vaccine War, Gadar 2 Tiger 3, OMG 2, Adipurush etc garned well at the box office and OTT platforms as well.
There has been a plethora of series from The Railway Men, Kohrra, Trial By Fire, Chamak Scam 2003: The Telgi Story to Taaza Khabar, Farzi, Dahaad, The Night Manager, Citadel etc.
According to a press statement from Jio Cinema stated that the platform registered 245 crore video views and 540 crore votes across the two months that Bigg Boss OTT 2 streamed on the platform. It also claimed to be the highest viewership for a live streamed event in India, after IPL.
Reality OTT shows like Shark Tank India Season 2, MasterChef India Season 7, Kaun Banega Crorepati (KBC) Season 15, also fared well at Sony LIV.
iWorld
Telcos push for unified rules as spam shifts to OTT platforms
Over 80 per cent fraud moves online, operators seek common framework.
MUMBAI: The spam may have left your phone network but it hasn’t left you alone. India’s telecom operators are once again dialling up the pressure for a unified regulatory framework, warning that fraud is rapidly migrating to internet-based platforms where oversight remains far looser. According to industry communication, a leading operator has written to multiple arms of the government including the Department of Telecommunications, the Ministry of Electronics and Information Technology and the Ministry of Finance arguing that tighter controls on traditional telecom networks are inadvertently pushing bad actors towards over-the-top (OTT) communication platforms.
The concern is not new, but the framing has sharpened. What was once an industry grievance is now being positioned as a consumer protection issue. Operators say that tackling spam in silos no longer works, as fraudsters seamlessly shift across platforms, exploiting regulatory gaps. The result: a moving target that traditional safeguards struggle to contain.
Executives point to a clear shift in fraud patterns. OTT platforms are increasingly being used for phishing links, impersonation scams and bulk unsolicited messaging, with industry estimates suggesting that over 80 per cent of spam activity has now migrated online. In this environment, the lines between telecom networks, messaging apps and financial fraud are blurring fast.
At the heart of the industry’s demand is a call for a technology-neutral regulatory framework, one that applies consistently across telecom and internet-based communication services. Operators argue that the absence of uniform safeguards, such as sender verification systems, robust spam filters and clearly defined accountability mechanisms, has created enforcement blind spots that fraudsters are quick to exploit.
The proposal is straightforward but far-reaching. Telcos are pushing for baseline anti-fraud measures across all communication platforms, alongside faster response systems and deeper coordination between ministries. Given the interconnected nature of telecom networks, digital platforms and financial systems, they argue that fragmented oversight only weakens the overall defence.
The broader issue is regulatory arbitrage, the ability of bad actors to hop between platforms based on which is least regulated at any given time. Without harmonised rules, operators say, efforts to curb fraud risk becoming a game of whack-a-mole.
As digital communication continues to expand, the debate is shifting from who regulates what to how consistently it is regulated. For now, telecom operators are making their case clear: in a world where spam travels freely, regulation cannot afford to stay fragmented.
