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Culture should be used for market segmentation and not geographies: Chaudhuri
MUMBAI: Since the launch of International brands in the Indian market, there have been few successful stories and few unsuccessful stories too. But there has always been learning for all, and that is- “don‘t treat Indian customers like those of other parts of the world”.
Culture and people here are different and the market need to be targeted differently. It‘s same for the other markets of the world. Strategy of one market can not successfully work in the other; says IIPM dean (centre for graduate studies) and Planman Consulting director Rajita Chaudhuri, while speaking at the World Brand Congress 2011 that concluded here today.
She said, “Culture is the new tool for branding. As marketers, one should remember that standardising doesn‘t work. Cultural influences remain strong. The way a consumer decides to pick a brand is culture specific. In the west there are pragmatic consumers, in east there are critical consumers, in north there are consumers who can be influenced by entertaining campaigns while for the south the campaign has to be informative.”
Further explaining with examples, she mentioned, “When Coca Cola launched in India, they came up with the same western campaign and it failed drastically. Even Dove‘s ‘Real Beauty‘ campaign in China was unsuccessful because ‘Chinese don‘t believe in real beauty concept‘. KFC when launched in India served chicken wings but it didn‘t work very well and it eventually started serving vegetarian to Indians too. So, those brands who change survive. Coca-Cola changed its campaign theme to ‘thanda matlab Coca Cola‘ and it succeeded.”
“MTV offered only English music but then it changed to Hindi and survived. Pillsbury has come up with Punjabi flour. Samsung, Nike‘s, Pepsi who have associated with cricket have managed to break the clutter. Britannia came up with biscuits that can be dipped in tea and consumed. It became a hit as we Indians love to do that.”
Talking about homogeneity, she added, “India is not homogeneous, the markets are no longer homogenous. Culture should be used for market segmentation and not geographies. Customisation is essential. For Bengali market LG has attachments in microwave for cooking fish, for south they have attachment that can help them make Idli. Cavinkare (Fairever) has promoted that the cream is made with saffron and milk so it will not only keep the skin fair but also healthy. This is very impactful for target market like India.”
According to her packaging should also be influenced by culture. She said, “Shampoo sachets and combo packs for Punjabis are example of it. Those who understand the local market will rule.”
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Paramount set to acquire Warner Bros. Discovery in $81 billion deal
Shareholders back merger, combined entity could reshape streaming and studios.
MUMBAI: Lights, camera… consolidation, Hollywood’s latest blockbuster might be happening off-screen. Shareholders of Warner Bros. Discovery have voted in favour of selling the company to Paramount in a deal valued at $81 billion rising to nearly $111 billion including debt setting the stage for one of the biggest shake-ups in modern media. The proposed merger, still subject to regulatory approvals, would bring together a vast portfolio spanning HBO Max, CNN, and franchises such as Harry Potter under the same umbrella as Paramount’s own heavyweights, including Top Gun and CBS.
At the heart of the deal is streaming scale. Executives have indicated plans to combine HBO Max and Paramount+ into a single platform, potentially creating a stronger challenger to giants like Netflix and Amazon’s Prime Video. Current market data suggests HBO Max holds around 12 per cent of US on-demand subscriptions, compared to Paramount+’s 3 per cent, together still trailing Netflix’s 19 per cent and Disney’s combined 27 per cent via Disney+ and Hulu.
Paramount CEO David Ellison has signalled that while platforms may merge, HBO’s creative identity will remain intact, stating the brand should “stay HBO” even within a broader ecosystem.
Beyond streaming, the deal would redraw the map for film production. Combining two of Hollywood’s oldest studios Paramount Pictures and Warner Bros., the new entity aims to scale output to over 30 films annually, while maintaining a 45-day theatrical window. Warner Bros. currently commands around 21 per cent of the US box office, compared to Paramount’s 6 per cent, underscoring the strategic weight of the acquisition.
But scale comes with scrutiny. Critics warn that fewer players could mean reduced consumer choice, rising subscription costs, and potential job cuts as the combined company looks to streamline overlapping operations while managing billions in debt.
The news business, too, faces a reset. CNN would join forces at least structurally with Paramount-owned CBS, raising questions about editorial independence and positioning. The merger has already drawn political attention in the United States, particularly given perceived ties between the Ellison family and Donald Trump, though the company maintains that newsroom autonomy will be preserved.
If approved, the deal would mark another milestone in Hollywood’s consolidation wave shrinking the industry’s traditional “big six” studios to a “big four”, with Paramount joining Disney, Universal, and Sony at the top table.
In an industry built on storytelling, this merger may well become its most consequential plot twist yet.
