MAM
Cleartrip appoints Manjari Singhal as new chief growth and business officer
MUMBAI: Cleartrip, has announced a key transition as Anuj Rathi exits his role as chief growth & business officer. Taking on the reins is Manjari Singhal, who will now oversee Business, Growth, Marketing, and Customer Experience at Cleartrip.
Over the next month, Singhal will collaborate closely with Rathi to ensure a smooth handover. Rathi departs after a milestone year where Cleartrip surged forward on the back of enhanced user engagement and successful agship initiatives such as Novac 2025 (Nation on Vacation) which saw a record spike in bookings.
Rathi said, “It’s been an incredible ride leading Cleartrip. From flagship events like Nation on Vacation and Big Billion Days to strengthening customer trust, our focus was always on creating a superior product experience. As I move on, I do so with deep pride in the team and confidence that Cleartrip will continue to raise the bar under Manjari’s leadership.”
Flipkart senior vice president Ajay Veer Yadav acknowledged Rathi’s contributions and welcomed the incoming executive. “We thank Rathi for his immense contributions to Cleartrip over the past year. His leadership has helped the platform scale to new heights, and we wish him the very best as he embarks on his next chapter,” he said.
He added, “Travel is a significant focus for us at Flipkart, and we are deeply committed to investing in and scaling the business to unlock its huge potential. We are excited to welcome Singhal into this pivotal role. With her proven leadership, strategic vision, and deep understanding of customer behaviour, we are confident that she will continue to drive growth and lead Cleartrip into its next phase of expansion.”
Singhal said, “Cleartrip has built a strong foundation as a travel-first brand with a customer-first philosophy. I am excited to take on this role and work alongside an exceptional team to unlock the immense potential in travel. With 2025 being a critical year for growth, our focus will be on driving value, enhancing customer experiences, and delivering innovations that make travel simpler and more rewarding for every Indian.”
Since joining Flipkart in 2019, Manjari has worked across various functions, including Events, Customer Growth, and Platform. She currently manages the Beauty, FMCG, and General Merchandise business and is known for her strategic execution and collaborative approach.
Brands
Reliance Retail FY26 revenue rises 11.8 Per Cent to Rs 3.7 lakh crore
Q4 revenue up 11.1 Per Cent, hyperlocal orders surge 4x, PAT steady
MUMBAI: Reliance Retail isn’t just ringing up sales, it’s ringing doorbells faster than ever. Reliance Retail Ventures Limited (RRVL) reported a steady FY26 performance, with growth powered by store expansion, a sharp surge in hyperlocal commerce, and consistent traction across grocery, fashion and jewellery. For the full year, revenue rose 11.8 per cent year-on-year to Rs 3,70,026 crore. In the January–March quarter, revenue from operations climbed 11.1 per cent to Rs 87,344 crore, up from Rs 78,622 crore a year earlier.
Operating performance remained stable, with Q4 EBITDA inching up 3.1 per cent YoY to Rs 6,921 crore from Rs 6,711 crore. However, quarterly profit after tax held steady at Rs 3,563 crore. For the full fiscal, PAT grew 11.7 per cent to Rs 13,842 crore.
Expansion remained a key lever. RRVL added 1,564 new stores during FY26, while simultaneously scaling its digital and hyperlocal commerce play. The latter emerged as a standout, with daily orders surging more than fourfold year-on-year in Q4, underlining a clear shift towards faster, localised fulfilment.
In grocery, large-format stores maintained momentum, aided by festive demand and the expansion of Smart Bazaar, which crossed 1,000 stores. Promotional campaigns such as ‘Full Paisa Vasool’ delivered record results, with sales rising 26 per cent YoY.
Digital commerce also picked up pace. JioMart added 5.8 million new users in Q4, nearly doubling its registered base year-on-year. Hyperlocal orders grew 29 per cent sequentially and over 300 per cent annually during the quarter.
Fashion and lifestyle saw steady traction. Ajio recorded a 23 per cent YoY rise in average bill value, while fast-fashion platform Shein crossed 11 million app installs, scaling rapidly with expanding product lines.
The jewellery business added further shine, with average bill value jumping 53 per cent YoY, largely driven by rising gold prices and sustained consumer demand.
Commenting on the shift, RRVL executive director Isha Ambani said hyperlocal commerce has become a structural growth driver, with orders rising more than fourfold over the year.
Looking ahead to FY27, the company is betting on technology to deepen engagement. The focus, Ambani noted, will be on AI-led merchandising, sharper pricing strategies and disciplined execution turning scale into sustained customer value.
In short, the carts are fuller, the clicks are quicker, and the next phase looks less about reach and more about precision.
