Brands
realme expands after-sales service program with realme care+ nationwide
Mumbai: realme today announced the expansion of its after-sales service program, realme Care+. This initiative reflects realme’s commitment to delivering superior customer service across India, aligning with the slogan “We Care, for Real.”
realme Care+ focuses on improving customer satisfaction by providing high-quality, efficient service. With over 550 service centers already operating in India, realme plans to increase this network to over 600 centers and establish 50 new brand service centers by 2025, covering more than 500 cities nationwide.
realme Care+ offers a 10-day product exchange policy, a one-year warranty, and multilingual support in 10 languages. Customers benefit from Service Day every mid-month, offering unlimited bonuses. With a 95 per cent first-time resolution rate and 97 per cent same-day repairs when parts are available, realme Care+ ensures fast, reliable service. Their service centers have achieved a 90 per cent customer satisfaction rate and a 4.3 Google rating.
During the Diwali Sale, realme offers discounts worth Rs 800 crore on smartphones and AIOT products. Customers can enjoy up to Rs 4,000 off on select realme P2 Pro 5G variants and coupons worth Rs 2,000 on realme NARZO 70 Turbo 5G.
Brands
ProducerBazaar parent Fipchain raises pre-series A to scale IP trade
Backed by River Ventures, firm eyes global expansion in content rights market
CHENNAI: Fipchain, the parent of ProducerBazaar, has secured fresh capital in a pre-series A round led by River Ventures, as it sets its sights on building a global marketplace for intellectual property trading.
The round also saw participation from Venture Forge Labs, angel investor Chandu Nair, and a cross-border group of investors spanning India, the UAE and Germany. Panya Capital advised on the transaction.
The funding comes at a time when the global market for TV, film, video and AI-driven content IP is expanding rapidly. Estimated at $28 billion today, the segment is projected to touch $47 billion by 2029, with India emerging as one of the fastest-growing markets thanks to rising streaming demand and cross-border licensing.
Fipchain is betting on a gap that many in the industry quietly acknowledge. Despite India’s vast content output, IP trade remains fragmented and largely relationship-driven, with no dominant homegrown platform offering an end-to-end exchange for rights discovery, governance and transactions.
Its platform, ProducerBazaar, aims to change that by acting as a digital marketplace where creators, studios, OTT players and broadcasters can discover, license and monetise content across borders. The broader ambition goes further, building an integrated ecosystem covering the entire IP lifecycle, from rights intelligence to transaction execution.
The fresh capital will be used to strengthen the company’s technology backbone and expand internationally, particularly across Asia, the Middle East and Europe. A key focus will be enhancing AI-led discovery tools and scaling infrastructure to handle high-volume global deals.
“This fundraise marks a defining moment in our journey to build a transparent and scalable marketplace for intellectual property,” said Fipchain founder and chief executive officer G K Tirunavukarasu.
Fipchain co-founder and chief business officer Vijay D added that demand for premium IP is only accelerating globally, with the company focused on removing friction in cross-border transactions.
With the digital creative economy expected to surpass $7 trillion by 2030, Fipchain is positioning itself as a structured bridge between content creators and buyers worldwide. If it succeeds, the company could help turn a fragmented market into a far more fluid and investable one.
