Routine customer queries shift to AI, putting pressure on outsourcing and entry-level jobs
Remote staff asked to relocate as Uber ties layoffs to AI-led operational overhaul
Former senior vp to drive service, retention and delivery revamp
MUMBAI: Health care services provider LifeCell International has signed up with Kapture CX, a provider of customer experience solutions to enhance its customer support operations across...
Mumbai: realme today announced the expansion of its after-sales service program, realme Care+. This initiative reflects realme’s commitment to delivering superior customer service across India, aligning...
