e-commerce
Payback inks strategic partnership with MobiKwik
MUMBAI: India’s multi-brand loyalty program Payback has tied-up with mobile wallet MobiKwik to extend the strengths of the two platforms to more than 50 million consumers. This partnership will provide MobiKwik’s 15 million customers value from Payback-enabled loyalty benefits for their transactions at MobiKwik and all other Payback partners.
The mobile industry in India is growing at an increasing rate and M-Wallets are the next big trend. The partnership between the two promises to reach out to the customers by offering them with loyalty points.
Payback India CEO and MD Rahul Rana said, “Mobile wallets are a fast growing category as India embraces technology and witnesses strong growth of e-commerce. People prefer to store their cash digitally and use it seamlessly via mobile and online transactions. This partnership will allow MobiKwik customers to earn rewards when an online transaction is made. Further Payback customers also get access to a seamless payment experience with wide merchant coverage. Our endeavor is to continue to partner with newer categories in online and offline commerce such that Payback Customers can have greater choice in earning and redeeming their rewards at the click of a button.”
MobiKwik provides a user friendly, app-based interface for recharges, bill payments, shopping, and money transfer to friends and family, through the MobiKwik wallet. MobiKwik’s wide merchant coverage ensures that existing Payback customers can redeem their points for MobiKwik wallet balance, and thus use MobiKwik at coffee shops, to make e-commerce purchases, buy bus, flight, and movie tickets, recharge mobile phones and DTH. MobiKwik is now enabled across more than 20,000 merchants including Café Coffee Day, Jabong, Snapdeal, BookMyShow, Domino’s Pizza, eBay, HomeShop18, Infibeam, Purplle, MakeMyTrip, Naaptol, Pepperfry, ShopClues, TastyKhana, and JustEat.
MobiKwik CEO and founder Bipin Preet Singh added, “We are happy to be associated with Payback as it will benefit the MobiKwik users at large. The aim behind this partnership is to create loyalty for MobiKwik users and attract Payback users to adopt MobiKwik as their mobile wallet option. With this increase in our network strength we are confident of leveraging on economies of scale to deliver higher value to our customers.”
e-commerce
American Express to acquire AI startup Hyper to boost automation
Deal targets expense management as AI reshapes corporate spending tools.
MUMBAI: From receipts to robots, the expense sheet is getting a brain upgrade as American Express moves to bring artificial intelligence into the heart of corporate spending. The company has announced plans to acquire Hyper, a relatively young but fast-rising startup founded in 2022 that builds AI-powered agents capable of organising expenses, generating reports, verifying compliance with budgets and policies, and nudging users with timely reminders. The deal, expected to close in the second quarter of 2026, underscores a growing shift among financial institutions to automate traditionally manual, time-heavy workflows.
Hyper counts Sam Altman among its backers, adding a layer of Silicon Valley credibility to the acquisition. While financial details remain undisclosed, the strategic intent is clear: deepen automation capabilities and sharpen American Express’s position in the competitive corporate spending ecosystem.
The two companies are not strangers. They previously collaborated in 2024 on a co-branded credit card product, suggesting that the acquisition is less a cold buy and more an extension of an existing relationship. With this move, American Express is effectively bringing that capability in-house, aiming to embed AI directly into its commercial services stack.
Chief executive Stephen Squeri had already signalled the direction of travel in a recent shareholder letter, describing AI as a “structural shift” in how businesses operate. The Hyper acquisition appears to be a direct response to that shift, particularly in expense management, where processes such as approvals, compliance checks and reporting remain ripe for automation.
Alongside the acquisition, the company is also expanding its product suite. A recently launched business credit card offers cashback and benefits at an annual fee of $295, with another card expected later this year moves that complement its broader push into commercial services.
Taken together, the strategy points to a future where managing expenses may require fewer spreadsheets and more algorithms. For American Express, the bet is simple, if businesses are rethinking how work gets done, the tools that power that work need to evolve just as quickly.
