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Kolkata MSOs to blackout TV tonight

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KOLKATA: Looks like cable TV consumers in Howrah will have to sacrifice on their favourite shows with few multiple system operators (MSOs) deciding to switch off signals if they do not receive duly filled customer application forms (CAFs) till end of the day today. The decision comes in view of the deadline set by the Telecom Regulatory Authority of India (TRAI) for submission of CAFs by 15 November.

 

Around 40 per cent cable TV viewers in the city are subscribed to SitiCable. The MSO has not requested the regulator for any extension for CAF submission. SitiCable Kolkata director Suresh Sethia says, “We have already collected 90 per cent of CAFS. We expect the rest to be submitted today, if not, we will switch off signals from tonight.”

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Resonating the same is Manthan, which has installed 20-25 per cent STBs of the total five lakh STBs installed in the region.  “While a few have submitted CAFs, others will send it soon,” informs Manthan director Sudip Ghosh.

 

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The announcement is a shocker for many, as confusion over the city being a part of DAS phase II still remains. It is learnt that MSOs like KCBPL-GTPL among others are running analogue signals in DAS II areas.

 

Industry insiders blame lack of an organisation for irregularities. “There is no such designated organisation that can regulate the system here,” says a source.

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The cause of ineffectiveness could also be because a few local cable operators (LCOs) have assured customers that they do not fall under DAS phase II and thus customers have not invested in the set top boxes (STBs).

 

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Talking about the prevailing confusion over DAS in Howrah, Sethia says, “Though most areas were covered during phase I, TRAI has to define whether the border of Howrah falls under phase II or not? There needs to be a clarification.”

 

The city faces another issue. If Cable Operators Sangram Committee general secretary Apurba Bhattacharya is to be believed, subscribers who have submitted the duly filled CAFs are yet to see the change on their TV screens. “Even after filling the CAF and opting for preferred bouquet of channels, nothing has changed for viewers in Howrah,” he informs.

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Bhattacharya however believes that the MSOs will not switch off signals. “I foresee an extension in the cutoff date,” he says.

 

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Earlier a few LCOs had blamed festivities for slow down of work. “Since festivities are over now, both customers and LCOs should take the initiative and submit their details to MSOs,” opine city-based analysts.

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Cable TV

Hathway Cable appoints Gurjeev Singh Kapoor as CEO

Leadership change comes as cable TV faces shrinking subscriber base and modest earnings pressure

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MUMBAI: Hathway Cable and Datacom has tapped industry veteran Gurjeev Singh Kapoor as chief executive officer, marking a leadership pivot at a time when India’s cable television business is under mounting strain.

Kapoor will take over from Tavinderjit Singh Panesar, who is set to retire in August after a long innings with the company. Panesar, chief executive since 2023, has held multiple leadership roles at Hathway, including his latest stint beginning in 2022.

Kapoor brings more than three decades of experience in media and entertainment. He most recently led distribution at The Walt Disney Company’s Star India business, now part of JioStar. His career spans television distribution and affiliate partnerships, with stints at Sony Pictures Networks India, Discovery Communications and Zee Entertainment.

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Panesar, with over three decades in the industry, has worked across strategic planning, distribution and business development in media, broadcasting and manufacturing. His past associations include ESPN Star Sports, Star India, Apollo Tyres and JK Industries.

The transition lands as the cable sector grapples with structural disruption. Traditional operators are losing ground to streaming platforms, while telecom and broadband players tighten the squeeze with bundled offerings.

An EY report estimates India’s pay-TV base could shrink by a further 30 to 40 million households by 2030, taking the total down to 71 to 81 million. The slide follows a loss of nearly 40 million homes between 2018 and 2024, a contraction that has already wiped out more than 37,000 jobs in the local cable operator ecosystem.

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Hathway’s numbers reflect the strain. The company reported a consolidated net profit of Rs 93 crore for FY25, down from Rs 99 crore a year earlier. Revenue inched up to Rs 2,040 crore from Rs 1,981 crore. As of December 2025, it had about 4.7 million cable TV subscribers and roughly 1.02 million broadband users.

Kapoor steps in with a familiar brief but a shrinking playbook. In a market where viewers are cutting cords faster than companies can reinvent them, the new chief executive inherits a business fighting to stay plugged in.

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