e-commerce
Kingfisher to launch Pitchers app to answer all nightlife queries
MUMBAI: Acknowledging the power of digital, United Beverage’s flagship alcobev brand Kingfisher is all set to launch an aggregator cum classified app targeting urban nightlife. The beverage giant couldn’t have come up with a better name than ‘Pitchers’, hence giving a recall to its brand association with TVF’s popular web series ‘Pitchers’ which had Kingfisher as sponsors.
While addressing a summit at Goafest 2016, United Beverages Limited marketing SVP Samar Singh Sheikhawat announced the app, “Our consumers are constantly on the lookout for fun exciting nightlife destinations, and often that information is not curated and presented to them in a sensible manner. This app will be a one stop shop for them for any night life related queries — it could be about pubs, clubs, a fancy eating joint or places with live gigs.”
Expected to be available at the Google Play store within the next five days with a soft launch in Bengaluru, Sheikhawat shared that the app would compete with the likes of Zomato and Foodpanda, with focus on nightlife being its key differentiating factor. Sheikhawat revealed that Kingfisher was eyeing Delhi and Mumbai next for the launch (in no particular order).
“The app will share the entire listing of all the restaurants and pubs, provided that they have a liquor license, unlike Zomato. It will answer frequently asked questions about ‘what is the dress code’, ‘what are the charges as couple, singles and stags, ‘will there be valet parking services or not’, ‘how long will the happy hours be’, ‘What is the music going to be like,’ and if ‘the place has an open smoking zone,” etc.
Since Pitchers would be a free app, Sheikhawat explained the revenue model, “We don’t need to make money out of this app. We are into the beer business. This is one of the many ways to reach out to our modern age digitally enabled consumer. We will definitely keep an eye out and see how it evolves into something that can be cashed later.”
Sheikhawat also shared that his company is open to forming commercial deals with local F&B players, be it SMEs or five star, who would like to be showcased on the platform. However, his short term goal is to create a buzz around the app’s utility amongst the company’s consumers. The brand would also ensure that the access to the app is age restricted due to the content that will be showcased on it.
Revealing the marketing and promotion details of new app Sheikhawat said Kingfisher would be careful, “We want to launch the app, get user feedback, fix bugs and explore possibilities and then market it to the masses based on our analytics of sometimes’ worth of use. We can create a song and dance around it anytime we want to, but we would rather iron out all issues before talking about Pitchers.”
With Vijay Mallya making recent headlines for all the wrong reasons, it was inevitable to ask how that affected brand Kingfisher and UBL in general. ”Throughout this time we haven’t seen our shares take a dip. UBL is a completely different entity and a brand on its own. And with Heineken owning 44 per cent stake, we aren’t really worried,” Sheikhawat clarified before signing off.
e-commerce
Amazon unveils first Trustworthy Shopping Experience Report
32,000 bad actors targeted, 15 million fake products removed in 2025.
MUMBAI: In a marketplace where trust is the real currency, Amazon is showing its receipts. Amazon has released its first-ever Trustworthy Shopping Experience Report, offering a detailed look at how it polices its vast digital shelves from counterfeit crackdowns to scam detection and review authenticity. At the heart of the report is a four-pronged strategy, proactive controls, risk anticipation, enforcement against bad actors, and consumer protection. The scale is staggering. Since 2020, Amazon’s Counterfeit Crimes Unit has pursued over 32,000 bad actors globally through litigation and criminal referrals spanning 14 countries.
The clean-up drive accelerated in 2025, with the company identifying and disposing of more than 15 million counterfeit products worldwide. Legal action also led to the takedown of over 100 websites linked to fake reviews and scams, an ongoing battle in the age of algorithmic manipulation.
Behind the scenes, artificial intelligence and machine learning are doing the heavy lifting. Amazon says it monitors billions of daily interactions across listings, reviews, and seller activity to spot trouble before it surfaces. Its predictive systems can even flag potentially infringing listings for trending products before brands raise the alarm.
Tools like Omniscan, which verifies product safety information at scale, and SENTRIX, designed to detect and eliminate phishing websites, are part of this expanding tech arsenal. Together, they aim to reduce risk while keeping the platform usable for legitimate sellers.
That balance between protection and friction is a tightrope Amazon acknowledges. Rohan Oommen, Vice President of Worldwide Customer and Partner Trust, noted that while safeguards are critical, they must not stifle genuine businesses. Features like the Account Health Dashboard are meant to give sellers clearer visibility into compliance and performance.
Consumer-facing measures are also getting sharper. From direct safety alerts to recall notifications and refund guidance, Amazon is leaning into transparency, backed by partnerships with consumer organisations to raise awareness.
The report’s release follows the expansion of Amazon’s Counterfeit Crimes Unit into India, signalling a deeper push into one of its fastest-growing markets, with closer coordination planned between brands, sellers, and law enforcement.
In short, as online shopping grows more complex, Amazon is betting that trust built through data, enforcement, and a fair bit of algorithmic vigilance will be its most valuable product yet.
