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Kagan Media predicts hard drives to turn money-spinner for cable TV

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A report, about to be released by analyst Kagan Media Appraisals shows that hard drive-enabled set-top boxes and the personalised services they make possible will give the cable industry increased revenue streams, greater customer retention (reduced churn), and lower infrastructure costs thanks to a more efficient use of limited bandwidth.

Titled “The Future of Local Data Storage in Set-top Boxes”, the report deduces that putting hard drives in cable TV set-top boxes will turn into a money-maker for cable operators. “Cable Multiple System Operators (MSOs) that include PVR services will be among the early winners in the emerging video-on-demand and subscription video-on-demand markets. Other near-term possibilities range from audio services to enhanced advertising to gaming. Music is a killer application for adding revenue. Music service bundling opportunities alone can increase annual revenues by more than $100 per subscriber,” the report notes. Says Kagan World Media senior analyst Ian Olgeirson, “The introduction of local storage connected to a two-way multimedia distribution network creates broad opportunities to add numerous services and the accompanying subscription fees.”

The new services will reduce customer churn, enticing consumers to stay with their cable service provider, the report says. Kagan report states that Personal Video Recorder (PVR) technology will pay for itself in reduced VOD infrastructure costs. “PVRs can provide a valuable complement to the deployment of VOD, and help limit strain on the system’s capacity,” says Kagan chief content officer Larry Gerbrandt.

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“Customers will increasingly store personal content such as photographs, home video and music collections on the hard drive in their cable set-top box – so they’ll have a greater personal interest in the device itself. This can further reduce churn,” says Gerbrandt.

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Cable TV

Hathway Cable appoints Gurjeev Singh Kapoor as CEO

Leadership change comes as cable TV faces shrinking subscriber base and modest earnings pressure

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MUMBAI: Hathway Cable and Datacom has tapped industry veteran Gurjeev Singh Kapoor as chief executive officer, marking a leadership pivot at a time when India’s cable television business is under mounting strain.

Kapoor will take over from Tavinderjit Singh Panesar, who is set to retire in August after a long innings with the company. Panesar, chief executive since 2023, has held multiple leadership roles at Hathway, including his latest stint beginning in 2022.

Kapoor brings more than three decades of experience in media and entertainment. He most recently led distribution at The Walt Disney Company’s Star India business, now part of JioStar. His career spans television distribution and affiliate partnerships, with stints at Sony Pictures Networks India, Discovery Communications and Zee Entertainment.

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Panesar, with over three decades in the industry, has worked across strategic planning, distribution and business development in media, broadcasting and manufacturing. His past associations include ESPN Star Sports, Star India, Apollo Tyres and JK Industries.

The transition lands as the cable sector grapples with structural disruption. Traditional operators are losing ground to streaming platforms, while telecom and broadband players tighten the squeeze with bundled offerings.

An EY report estimates India’s pay-TV base could shrink by a further 30 to 40 million households by 2030, taking the total down to 71 to 81 million. The slide follows a loss of nearly 40 million homes between 2018 and 2024, a contraction that has already wiped out more than 37,000 jobs in the local cable operator ecosystem.

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Hathway’s numbers reflect the strain. The company reported a consolidated net profit of Rs 93 crore for FY25, down from Rs 99 crore a year earlier. Revenue inched up to Rs 2,040 crore from Rs 1,981 crore. As of December 2025, it had about 4.7 million cable TV subscribers and roughly 1.02 million broadband users.

Kapoor steps in with a familiar brief but a shrinking playbook. In a market where viewers are cutting cords faster than companies can reinvent them, the new chief executive inherits a business fighting to stay plugged in.

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