Intelsat’s launches new customer care intiatives in ME, North Africa

WASHINGTON DC: As part of a continuing commitment to facilitate communications with the customers worldwide, Intelsat has opened an additional field office located in Dubai, United Arab Emirates. The expansion of offices to this region means that Intelsat now successfully operates 13 customer service centres worldwide.

The Dubai office Intelsat UAE serves customers in North Africa in addition to those residing in the Gulf region, including Kuwait, Saudi Arabia, Bahrain, Qatar, Oman, and the UAE. Intelsat regional director – Middle East & North Africa – Samir El Battah who heads the local office operations in Dubai will respond directly to customer requests and inquiries for all Intelsat services.

The office opening is expected to strengthen Intelsat’s presence in the region by making services more easily and directly accessible to customers there.

Intelsat also operates offices in India, Australia, Bermuda, Brazil, Hong Kong, France, Germany, Norway, Singapore, South Africa, UK and US.

Intelsat offers telephony, corporate network, video and Internet solutions around the globe via capacity on 26 geosynchronous satellites in prime orbital locations.