GECs
Intelsat’s launches new customer care intiatives in ME, North Africa
WASHINGTON DC: As part of a continuing commitment to facilitate communications with the customers worldwide, Intelsat has opened an additional field office located in Dubai, United Arab Emirates. The expansion of offices to this region means that Intelsat now successfully operates 13 customer service centres worldwide.
The Dubai office Intelsat UAE serves customers in North Africa in addition to those residing in the Gulf region, including Kuwait, Saudi Arabia, Bahrain, Qatar, Oman, and the UAE. Intelsat regional director – Middle East & North Africa – Samir El Battah who heads the local office operations in Dubai will respond directly to customer requests and inquiries for all Intelsat services.
The office opening is expected to strengthen Intelsat’s presence in the region by making services more easily and directly accessible to customers there.
Intelsat also operates offices in India, Australia, Bermuda, Brazil, Hong Kong, France, Germany, Norway, Singapore, South Africa, UK and US.
Intelsat offers telephony, corporate network, video and Internet solutions around the globe via capacity on 26 geosynchronous satellites in prime orbital locations.
MUMBAI: Lights, camera… connection because this time, the game isn’t just about winning, it’s about who’s with you. Sony Pictures Networks India is gearing up to launch a new reality game show, Tum Ho Naa, expanding its unscripted slate with a format that promises both emotion and engagement.
The show will premiere soon on Sony Entertainment Television and stream on Sony LIV, with Rajeev Khandelwal stepping in as host. Known for his measured screen presence and selective choices, Khandelwal’s return to television adds a layer of familiarity and credibility to the upcoming format.
While specific details of the gameplay remain under wraps, the positioning suggests a reality format that leans as much on emotional resonance as it does on competition, an increasingly popular blend in Indian television, where audiences are gravitating towards content that offers both stakes and storytelling.
Khandelwal, reflecting on his return, noted that his choices have often been guided by instinct rather than convention, describing Tum Ho Naa as a project that feels “close to the heart”. His association also signals Sony’s continued focus on anchoring new formats with recognisable faces who bring both relatability and depth.
The launch comes at a time when broadcasters are doubling down on original non-fiction formats to drive appointment viewing, even as digital platforms expand parallel reach. By placing the show across both linear television and OTT, Sony appears to be aiming for a dual-audience strategy capturing traditional viewers while engaging digital-first consumers.
As the countdown to premiere begins, Tum Ho Naa positions itself not just as another game show, but as a reminder that sometimes, the biggest prize on screen isn’t the jackpot, it’s the journey shared along the way.
