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GUEST COLUMN: Top marketing trends brands may need to adopt in 2022
Mumbai: With the rising internet and smartphone penetration and social media usage, especially in tier-II and tier-III cities, the way brands engage with their clients has irrevocably changed. Digital adoption has been the primary focus for marketers in 2021, with a myriad of trends appearing in the marketing industry, including growing online shopping, technology-integrated operations, and so on. With this backdrop in mind, here are some of the most essential marketing trends to watch in 2022.
Influencer marketing
Once known as an additional leg to a brand campaign to gain social media visibility, influencers have expanded their audiences and now are driving the communication strategy for many brands. Millennials and Gen Z customers religiously follow influencers on social media, considering them to be highly relatable in terms of content they share. Various brands are already banking on this trend, collaborating with influencers to promote their products and services. The coming months will see more marketers and advertisers follow suit increase brand exposure and garner fans from the influencer’s audience. In fact, several businesses are developing technologies that will enable influencers to create their D2C brands, resulting in creating a micro-entrepreneur ecosystem.
First-party data will become relevant
Until recently, most marketing platforms have relied on third-party cookies to collect consumer data. These insights help them understand the evolving shopping patterns of customers and accordingly modify their ongoing marketing activities. However, with rising privacy concerns, the new legislation has initiated restricting the use of third-party consumer data sources. Given this, first-party data will become more relevant than ever. As a result, organisations should enhance their existing data practices and partner with platforms that have extensive first-party data. Doing so will not only give them access to quantitative insights but also help them craft innovative marketing campaigns that are tailored to the intent of consumers.
AI-powered conversational marketing
As technological advancements continue to evolve, consumer behavior, interests, and expectations will keep changing at an accelerated pace. Today’s consumers aren’t satisfied with simply appealing websites or products. They are always looking for something new, desiring more personalised, engaging, and immersive shopping experiences. Brands must therefore modify their customer interaction strategies to generate interest, engage buyers, and convert demand to flow in sync with the new customer journey.
Many brands are implementing conversational AI technologies such as chatbots and voice assistants that can understand and speak vernacular to provide an enhanced experience and strengthen brand-customer relationships.
Short-form content
Long-form videos make consumers reluctant to watch and consume content about the brand and its products, pushing them away rather than attracting and retaining them. But fitting well with the fast-paced attention spans of Millennials and Gen Z consumers across several demographics, short videos have gained substantial traction, contributing to an overall increase in e-commerce. As a result, major e-commerce platforms are shifting their focus to short-form content to create more engaging purchasing experiences.
Mobile-friendly digital experiences
With over 600 million internet users in India, it’s no wonder that people are spending more time on their smartphones and tablets. And, as millennials and Gen Z audiences, who like to explore and buy across a range of devices, increase their purchasing power, the problem of providing a & seamless experience across all devices — particularly on mobile — will get more complicated. So, it is pivotal for marketers to recognize that mobile-friendly digital experiences are more important to consider, and accordingly create meaningful user experiences to drive brand awareness.
Conclusion
The Covid-induced quarantine and consequent isolation have redefined the consumer expectations and how they interact with brands. Improving customer satisfaction is the most accessible approach to distinguish yourself from the increasing e-commerce crowd. And catalysed by the pandemic, the aforementioned trends will continue to thrive in 2022, which is why you should start experimenting with different advertising strategies to keep customers happy and delighted at every point possible.
(Vijay Kumar Mikkilineni is TCL India marketing head. The views expressed in the column are personal, and Indiantelevision.com may not subscribe to them.)
NEW DELHI: Hamdard Laboratories gathered a cross-section of India’s achievers in New Delhi on Friday, handing out the Hakeem Abdul Hameed Excellence Awards to figures who have left their mark across healthcare, education, sport, public service and the arts.
The ceremony, attended by minister of state for defence Sanjay Seth and senior officials from the ministry of Ayush, celebrated individuals whose work blends professional success with a sense of public purpose. It was as much a roll call of achievement as it was a reminder that influence is not measured only in profits or podiums, but in people reached and lives improved.
Among the headline awardees was Alakh Pandey, founder and chief executive of PhysicsWallah, recognised for turning affordable digital learning into a mass movement. On the sporting front, Arjuna Awardee and kabaddi player Sakshi Puniya was honoured for her contribution to the game and for pushing women’s participation onto bigger stages.
The cultural spotlight fell on veteran lyricist and poet Santosh Anand, whose songs have echoed across generations of Hindi cinema. At 97, Anand accepted the honour with characteristic humility, reflecting on a life shaped by perseverance and hope.
Healthcare honours spanned both modern and traditional systems. Manoj N. Nesari was recognised for strengthening Ayurveda’s place in national and global health frameworks. Padma shri Mohammed Abdul Waheed was honoured for his research-backed work in Unani medicine, while padma shri Mohsin Wali received recognition for his long-standing contribution to patient-centred care.
Education and social development also featured prominently. Padma shri Zahir Ishaq Kazi was honoured for decades of work in education, while former Meghalaya superintendent of Police T. C. Chacko was recognised for public service. Goonj founder Anshu Gupta received an award for his dignity-centred rural development initiatives, and the Hunar Shakti Foundation was honoured for empowering women and young girls through skill development.
The Lifetime Achievement Award went to former IAS officer Shailaja Chandra for her long career in public healthcare and governance, particularly in the traditional systems under Ayush.
Speaking at the event, Hamdard chairman Abdul Majeed said the awards were a tribute to those who combine excellence with empathy. “These awardees reflect Hakeem Sahib’s belief that healthcare, education and public service must ultimately serve humanity,” he said.
Minister Seth struck a forward-looking note, saying India’s young population gives the country a unique opportunity to become a global destination for learning, health and wellness by 2047.
The ceremony also featured the trailer launch of Unani Ki Kahaani, an upcoming documentary starring actor Jim Sarbh, set to premiere on Discovery on 11 February.
Instituted in memory of Unani scholar and educationist Hakeem Abdul Hameed, the awards have grown into a national platform that celebrates those building a more inclusive and resilient India. For one evening at least, the spotlight was not just on success, but on service with substance.
