e-commerce
“Cyber security should be an integral part of national security” Narendra Modi
NEW DELHI: Gujarat Chief Minister and BJP Prime Ministerial candidate Narendra Modi’s valedictory speech was the highpoint of the just concluded eighth India Digital Summit organised by the Internet and Mobile Association of India (IAMAI).
Addressing the audience through video link, Modi outlined his vision of a ‘Digital India’. “India is a repository of knowledge. Time has come to create a high-speed digital highway so that knowledge can be shared easily to enable empowerment of the people,” said he. “Access to information should have no barriers. And when we create such a digital environment, not only will governance be transparent, technology will ensure citizen governance.”
Modi stressed upon provision of easy access to and availability of government services to people on their mobile devices. He even spoke of empowering farmers through this medium. In order to boost the agricultural sector, farmers need to have access to global knowledge and information in real-time; he said.
Mirroring IAMAI chair and Google India managing director Rajan Anandan’s contention that India would have a US $100 billion e-commerce industry within a decade, the Gujarat CM said e-commerce should drive every industry and every sector.
Speaking of the need to make the national capital entirely Wi-fi-driven, he said, “This is where the world is moving, and we have to ensure that we start by making Delhi a wi-fi equipped capital.”
Pointing out how every political party today is actively using social media to reach out to the masses, he said, “With social media, the common man has become powerful and can raise concerns.” While emphasizing the need to link cyber security to national security, Modi concluded his speech on a positive note saying: “Digital India will ensure that the world looks to India for the next big idea.”
e-commerce
Amazon unveils first Trustworthy Shopping Experience Report
32,000 bad actors targeted, 15 million fake products removed in 2025.
MUMBAI: In a marketplace where trust is the real currency, Amazon is showing its receipts. Amazon has released its first-ever Trustworthy Shopping Experience Report, offering a detailed look at how it polices its vast digital shelves from counterfeit crackdowns to scam detection and review authenticity. At the heart of the report is a four-pronged strategy, proactive controls, risk anticipation, enforcement against bad actors, and consumer protection. The scale is staggering. Since 2020, Amazon’s Counterfeit Crimes Unit has pursued over 32,000 bad actors globally through litigation and criminal referrals spanning 14 countries.
The clean-up drive accelerated in 2025, with the company identifying and disposing of more than 15 million counterfeit products worldwide. Legal action also led to the takedown of over 100 websites linked to fake reviews and scams, an ongoing battle in the age of algorithmic manipulation.
Behind the scenes, artificial intelligence and machine learning are doing the heavy lifting. Amazon says it monitors billions of daily interactions across listings, reviews, and seller activity to spot trouble before it surfaces. Its predictive systems can even flag potentially infringing listings for trending products before brands raise the alarm.
Tools like Omniscan, which verifies product safety information at scale, and SENTRIX, designed to detect and eliminate phishing websites, are part of this expanding tech arsenal. Together, they aim to reduce risk while keeping the platform usable for legitimate sellers.
That balance between protection and friction is a tightrope Amazon acknowledges. Rohan Oommen, Vice President of Worldwide Customer and Partner Trust, noted that while safeguards are critical, they must not stifle genuine businesses. Features like the Account Health Dashboard are meant to give sellers clearer visibility into compliance and performance.
Consumer-facing measures are also getting sharper. From direct safety alerts to recall notifications and refund guidance, Amazon is leaning into transparency, backed by partnerships with consumer organisations to raise awareness.
The report’s release follows the expansion of Amazon’s Counterfeit Crimes Unit into India, signalling a deeper push into one of its fastest-growing markets, with closer coordination planned between brands, sellers, and law enforcement.
In short, as online shopping grows more complex, Amazon is betting that trust built through data, enforcement, and a fair bit of algorithmic vigilance will be its most valuable product yet.
