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Country branding on Twitter

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MUMBAI: There is scope for country branding on Twitter. Only nine governments out of the 193 UN member states own their country name Twitter handle.


@GreatBritain, @Israel, and @Sweden are notable examples of nations promoting themselves on Twitter. @GreatBritain is part of the ‘Britain is Great’ campaign launched in March 2012 to highlight everything that is great about the UK. The country marketing campaign, led by a central team at Number10 involves UK Trade & Investment, VisitBritain,
the national tourism agency, Foreign & Commonwealth Office and the British Council.


The @GreatBritain account, which only has 4,021 followers, is just one small part of the overall campaign which ran in 17 cities around the world and which has attracted more than 835,000 likes on its 13 different Facebook pages.
The account tweets about everything that is great about Britain, from Team GB’s success at the London Olympics, to investment in the UK and great sites to visit in the UK. Its most popular tweet was about Prime Minister David Cameron’s favourite music, sent on 14 May 2012 and retweeted 166 times: “The Prime Minister has chosen his favourite album of all time. It’s The Dark Side of the Moon by Pink Floyd! #Music is #GREATBritain”.


@Israel is the country’s official Twitter channel, maintained by the Foreign Ministry’s Digital Diplomacy Team. The account is one of the most followed country accounts with more than 66,000 followers and serves as the focal point for Israel’s government Twitter activity.


The Swedish government has given its official Twitter handle to the people. Every week another Swede is in charge of the @Sweden account sharing recommendations, opinions and facts about life in Sweden with over 65,000 followers. The Curators of Sweden project was launched in December 2011 and, despite some unfortunate tweets, has been copied
with varying success by @Ireland and @NewZealand. The project has also inspired volunteer groups in over 20 countries to engage in what has become known as the rotation-curation movement.


The Twitter accounts of @AntiguaBarbuda, @Barbados, @Lithuania, the @Maldives, @SouthAfrica, and @Spain are run by their respective official tourism organisations to promote tourism in each country.


However, three out of five country accounts are either protected, dormant, inactive, or suspended and almost half of the 71 remaining active accounts are tweeting an automated news feed broadcasting news about the country.


These details were provided by Burson-Marsteller in the second installment of its Twiplomacy study (http://twiplomacy.com), looking specifically at country branding on Twitter.


Burson-Marsteller EMEA Digital Practice head Matthias Lüfkens said, “Looking at the findings it becomes clear that few governments and tourism organisations have understood the power of country branding and marketing on Twitter. There is a huge opportunity for countries to use Twitter as part of their communications to engage with a large and
growing audience.”


Data used was taken in November 2012 looking at the Twitter handles of the 193 UN member countries. Burson-Marsteller used Twitonomy (http://twitonomy.com) to analyze tweeting patterns and the Twitter history of each account.

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iWorld

WhatsApp may soon let users to pick who sees their status updates

The messaging giant is borrowing a page from Instagram’s playbook as it pushes to give users finer control over their social circles.

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CALIFORNIA: WhatsApp is quietly working on a feature that could make its Status function considerably smarter and considerably more private.

According to reports from beta tracking platforms, the app is testing a tool called Status lists, which would allow users to create named groups such as close friends, family and colleagues, and control precisely which group sees each update. It is a meaningful step up from the platform’s current blunt instruments, which offer only three options: share with all contacts, exclude specific people, or manually select individuals each time.

The new feature draws an obvious comparison with Instagram’s Close Friends function, and the resemblance is unlikely to be accidental. Both platforms sit within Meta’s family, and the company has been nudging them toward a common logic of audience segmentation for some time.

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The move also fits neatly into WhatsApp’s broader privacy push. The platform has been rolling out enhanced chat protections and is exploring the introduction of usernames, which would allow users to connect without exchanging phone numbers. Status lists extend that philosophy from messaging into broadcasting.

Meanwhile, Status itself has been evolving well beyond its origins as a simple photo-and-text slideshow. The feature now supports music stickers, collages, longer videos and interactive elements, pushing it closer to the social-media-style story format pioneered by Snapchat and refined by Instagram. In that context, finer audience controls are not merely a privacy feature. They are a precondition for people sharing more.

The feature remains in development and has not been confirmed for release. WhatsApp routinely tests tools that are later modified or quietly shelved. But the direction of travel is clear: the app wants Status to be a destination, not an afterthought. Letting users decide exactly who is in the audience is how it gets there.

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