e-commerce
Amazon to get its first physical store soon
MUMBAI: Amazon.com, the online giant may soon open its first physical store, at a prime site in Midtown Manhattan, according to The Wall Street Journal.
It would be the first brick-and-mortar outlet in its 20-year history and attempt by Amazon to connect with customers in the physical world.
Expected to open in time for the holiday shopping season, the store may also display Amazon’s proprietary products, such as its Kindle line of e-readers and tablets, Fire smartphones and video-streaming boxes. If the store takes off, Amazon may also expand to other cities, the Journal reported.
The leading e-commerce platform plans to open its first full-fledged store across from the Empire State Building, at 7 West 34th Street, the report added. The site will double as a mini-warehouse to support same-day delivery, returns and order pickups within New York.
A store would mark a significant move for an online retailer that has capitalised on its Internet business model and the cost-savings of doing away with a vast physical network.
In recent years however, the company’s CEO Jeff Bezos has led a number of initiatives that have mandated a physical presence in cities. The company has also on occasion set up pop-up stores in malls, though those have been rare.
Amazon also has set up large metal lockers in convenience stores and parking garages around the country to accommodate deliveries and returns. The lockers don’t offer same-day delivery, however. The lockers have been a popular option, and Amazon has expanded them to a number of cities, including overseas, after initially just offering them in Seattle.
MUMBAI: From flights to tracks, Cleartrip is now trying to keep every journey on the same ticket. Cleartrip, part of Flipkart, has launched train ticket bookings through a partnership with Indian Railway Catering and Tourism Corporation, marking its entry into India’s vast rail travel ecosystem.
The integration allows users to search, book and manage train journeys directly within the app, as the company pushes towards becoming a unified, multi-modal travel platform. The move plugs Cleartrip into one of the world’s largest transportation networks, where over 800 million reserved passengers travel annually, alongside a daily footfall of around 23 million across Indian Railways.
The offering includes bookings across routes nationwide, covering General and Tatkal quotas as per Ministry of Railways guidelines. Users can also access real-time seat availability, fare insights, PNR status tracking, berth preferences and digital payment options within a single interface.
The expansion reflects a broader shift in travel platforms from specialising in a single mode to stitching together end-to-end journeys. For Cleartrip, the bet is not just on scale, but on simplifying a system often seen as complex and fragmented.
Company executives said the focus is on embedding predictive intelligence and personalisation into the booking journey, aiming to make everything from discovery to post-booking support faster and more intuitive.
The train booking feature is currently live on the app, with plans to extend it to the web platform soon, signalling a push towards a seamless cross-platform experience.
In a country where railways move billions each year, the next battleground for travel apps may well be decided not in the skies, but on the tracks.
