e-commerce
Amazon hikes Prime membership fees in US
Mumbai: Amazon has hiked the subscription fees for Prime membership in the US. The announcement was made during the fourth quarter financial results for 2021 held on Thursday. The company has raised annual prices from $119 to $139 and monthly prices from $12.99 to $14.99.
This is Amazon’s first price increase in four years and will go into effect on 18 February. However, the hike does not apply to the Amazon standalone Prime Video option that continues to be offered at $8.99 per month. Recently, the company hiked Prime membership fees in India from Rs 999 to Rs 1499.
When asked whether the company intends to hike prices in other markets, Amazon chief financial officer Brian Olsavsky replied, “We look at the relative price to the customer versus our cost to supply that and the usage and the value that we’re creating for customers. We felt, especially after not raising the price in the United States since 2018 that the time was right to raise it. And we think it’s a much more valuable program today than it was in 2020, let alone 2018. So, other countries, we’ll continue to evaluate every year and nothing else to announce right now.”
In April 2021, Amazon shared that it had about 200 million Prime members worldwide. While in the fourth quarter, the management team at the company did not share an updated guidance on the number of prime users, Olsavsky said, “On the consumer side, we welcomed millions of new Prime members in both the United States and international during the quarter, while continuing to see consistently high member renewal rates across geographies.”
Amazon has tripled its original releases since 2018 and will release its anticipated series ‘The Lord of The Rings: The Rings of Power’ series in September this year. Prime Video debuted 28 local originals internationally including India in the fourth quarter. The OTT platform also saw its strongest viewership for live sports globally during the quarter. Notably, Prime Video made its foray into live sports in India by streaming cricket matches between New Zealand and Bangladesh in the fourth quarter.
e-commerce
Amazon unveils first Trustworthy Shopping Experience Report
32,000 bad actors targeted, 15 million fake products removed in 2025.
MUMBAI: In a marketplace where trust is the real currency, Amazon is showing its receipts. Amazon has released its first-ever Trustworthy Shopping Experience Report, offering a detailed look at how it polices its vast digital shelves from counterfeit crackdowns to scam detection and review authenticity. At the heart of the report is a four-pronged strategy, proactive controls, risk anticipation, enforcement against bad actors, and consumer protection. The scale is staggering. Since 2020, Amazon’s Counterfeit Crimes Unit has pursued over 32,000 bad actors globally through litigation and criminal referrals spanning 14 countries.
The clean-up drive accelerated in 2025, with the company identifying and disposing of more than 15 million counterfeit products worldwide. Legal action also led to the takedown of over 100 websites linked to fake reviews and scams, an ongoing battle in the age of algorithmic manipulation.
Behind the scenes, artificial intelligence and machine learning are doing the heavy lifting. Amazon says it monitors billions of daily interactions across listings, reviews, and seller activity to spot trouble before it surfaces. Its predictive systems can even flag potentially infringing listings for trending products before brands raise the alarm.
Tools like Omniscan, which verifies product safety information at scale, and SENTRIX, designed to detect and eliminate phishing websites, are part of this expanding tech arsenal. Together, they aim to reduce risk while keeping the platform usable for legitimate sellers.
That balance between protection and friction is a tightrope Amazon acknowledges. Rohan Oommen, Vice President of Worldwide Customer and Partner Trust, noted that while safeguards are critical, they must not stifle genuine businesses. Features like the Account Health Dashboard are meant to give sellers clearer visibility into compliance and performance.
Consumer-facing measures are also getting sharper. From direct safety alerts to recall notifications and refund guidance, Amazon is leaning into transparency, backed by partnerships with consumer organisations to raise awareness.
The report’s release follows the expansion of Amazon’s Counterfeit Crimes Unit into India, signalling a deeper push into one of its fastest-growing markets, with closer coordination planned between brands, sellers, and law enforcement.
In short, as online shopping grows more complex, Amazon is betting that trust built through data, enforcement, and a fair bit of algorithmic vigilance will be its most valuable product yet.
