MAM
Will Kolkata go the Mumbai way?
KOLKATA: Digital marketing may have caught on in a big way in metros like Mumbai and Delhi but in Kolkata, it is struggling to play catch-up, largely due to skepticism around its success as a promotional strategy.
This, despite the recent example of Bengali film Aborto garnering over 30,000 Facebook likes, not to mention huge pre-release awareness simply by paying Facebook Rs 832 per day for a period of 25 days before the movie hit theatres.
City-based digital advertising agencies are positive that all businesses stand to benefit by deploying new methods of advertising, moreso those related to travel, real estate and e-commerce.
In fact, with the number of internet users having multiplied, most businesses that have been following traditional advertising methods (TV, radio and newspaper ads) are expected to divert some portion of their ad budget to digital platforms.
And yet, there’s agreement on the fact that it would take some more convincing before the City of Joy gets into serious digital space.
In a bid to understand the situation at ground zero, this correspondent spoke to a cross-section of industry.
Inter Action owner Prantar Chaudhuri said: “Apart from Facebook and Twitter, the next most used digital platforms are Instagram and LinkedIn. But FB and Twitter are priority.” However, he did say they had done a short-term Facebook plan for a client called Call Buddy, which is into customised gifts and novelties.
While Let’s Assist Digital Services CEO Prasit Bhattacharya opined that digital marketing is being adopted by both small and medium sized businesses. “The growth rate of digital advertising is almost 50 per cent and it will keep growing as the number of internet users increases. While social media marketing (SMM) finds a niche market here, we are seeing more activity in this space than before,” he said.
Bhattacharya said that with people searching for more and more information online, sites such as Tumblr and SlideShare were now featuring in people’s priority lists and companies were targeting applications advertising to reach out to more clients on their phones and tablets. “We are also developing a website with iOS and Android Apps, where people can create landing pages and websites by themselves, do A/B spilt testing and get detailed analytics reports on their digital marketing efforts in real time,” he added.
However, The Webspidy MD Avishek Tarafdar said that around 80 per cent of the people in Kolkata use facebook and the remaining 20 per cent use Google ppc. Going by 2013-14 social media trends, mobile/video ads on YouTube/Vimeo were the main platforms. The size of the advertising industry is $7.3 billion in India, of which, digital ad spend is only around six per cent, Tarafdar pointed out.
Even Bhattacharya was quick to point out the challenges associated with digital advertising. “Making clients understand the lifespan and reach of each campaign and ad can be challenging. While newspaper ads have a lifespan of one day, online ads can be strictly ROI focused if measured properly,” he said.
A media planner said: “Clients only want to spend on print media now. They like TT (The Telegraph) for space in Sunday magazine and pay for three months. But they are not sure what they want to put in that space.”
Another player said on condition of anonymity: “In Kolkata, mid-segment clients do not differentiate between advertising, brand building and propaganda. What most clients do is propaganda and not brand building.”
A third player rued: “To the Kolkata client, it will start only when some Mumbai agency comes and tells them.” A Delhi-based agency felt most Kolkata brands go digital because everyone else is going that way. Yet another source opined that Kolkata clients do not want to take a risk with new methodology until and unless they’re sure about its acceptability even among competitors.
The source added: “Moreover, ad budgets in east Indian cities like Kolkata are less than in Mumbai or Delhi. Besides, Kolkata-based clients are not very clear about SMM marketing. They think they can simply open a FB page and voila… they are doing SMM.”
Worth mentioning here is the initiative by Advertising Standards Council of India (ASCI) chairman Partha Rakshit, who is working to liaison with Google and Twitter for a tighter monitoring of digital ads. Ads that are in serious breach of the ASCI’s code, and that includes digital ads, will be withdrawn immediately.
So, given this scenario, will digital advertising take flight in Kolkata? It’s something only time will tell…
Brands
Creative Intelligence: Using AI to Predict Which Ads Will Actually Convert
Priyanka Aeron, Director & Co-founder of Thrive Global AI
MUMBAI: In a heavily populated digital landscape, simply being creative with your advertising will not guarantee that your ad will be successful. In fact, brands today are producing more content than ever. However, very little of that results in actual engagement or sales. However, Creative Intelligence, powered by AI, is fundamentally transforming the advertising industry.
Creative Intelligence utilizes data, machine learning, and statistical behavioral insights to analyze and predict how well a creative asset will perform prior to it being published. Therefore, marketers no longer have to rely on either their gut instincts or post-campaign analytics for making informed decisions before production. That said, AI-powered creative intelligence greatly improves results and decreases wasted dollars spent.
Moving Beyond Guesswork
In the past, making ads was a mix of gut feeling, experience, and A/B testing. These methods were useful, but reactive by nature. People have already spent their budgets by the time the results are looked at. AI models can find patterns that are linked to higher engagement and conversion rates by looking at huge datasets. These datasets can include things like past campaign performance, audience behavior, and visual elements like color, composition, and facial expressions. This helps marketers guess which ads will do well even before they go live.
Decoding What Truly Drives Conversions
AI-powered creative intelligence allows for an evaluation of advertisements that is not limited to the basic data but also explores the elements of an effective advertisement through subtle reactions; clarity and directness of the ad message and how well the ad captures audience’s attention in the first three seconds. AI can also provide insights into the successful use of advertisements directed to human faces, which connect through eye contact based on media channels, and how advertisements that utilize shorter but clear calls to action may produce more clicks from certain populations. The insights, provided through AI, provide marketers with the ability to think beyond creating more advertising material and additionally create more effective ad campaigns that actually convert.
Personalization at Scale
Consumers expect relevance more than ever. Irrelevant mass messaging is not going to work in a society inundated with information. Hyper-personalization, using AI, allows companies to create content that suits individual segments within their target markets based on their demographics, interests, and behaviors. Rather than having one single message that aims to reach everyone, brands can have many versions of their messages tailored to each segment within the market. Such flexibility is what makes campaigns successful nowadays.
Faster Iteration, Better Results
Another advantage to using AI in creative decision-making is speed. Companies must improvise because their campaign cycles are shorter than ever before, and having the ability to iterate rapidly is more important than it has ever been. There is no greater way to do this work than through AI, as new technologies give brands the ability to test multiple creative avenues and figure out which ones are working well. This reduces a lot of the testing that companies would otherwise have to do and makes the process faster.
With AI, brands can also make creative changes in real-time during a campaign, allowing the, to make vital decisions and adjust their creatives, rather than waiting out. This allows for faster adaptability, well-tested campaigns and reduced lost ad spend.
The Human-AI Collaboration
Even though AI is capable of performing certain tasks, its purpose is not to eliminate human creativity. Successful campaigns require human collaboration with computer intellect since both complement each other. While computers are capable of dealing with massive amounts of information, discovering patterns, and providing predictions, humans are the one to inject stories and emotions into campaigns.
The Future of Advertising
As the complexity of advertising becomes harder with the passage of time, Creative Intelligence will play a significant role in helping marketers formulate a strategic approach. The yardstick that will set standards for determining whether a marketing firm has fulfilled its responsibilities will be the forecasting of future outcomes, as well as personalized content and optimization of creative elements in real-time. In contrast to the existing scenario where the campaigns remain fixed, these campaigns will be capable of adjusting themselves according to the customer interacting with the brand, as well as other trends on social media channels. This will enable brands to offer customers an engaging experience that will exceed expectations. The biggest hurdle marketers will face will be finding ways to utilize these capabilities without compromising branding and enhancing the creativity of the team involved.
