Brands
TAM Media Research launches Crisp
NEW DELHI: TAM Media Research has launched CRISP (Consumer Reviews & Influencer Sentiments for Brand Performance) -a robust, intelligence analytics tool to help decode consumer sentiments in the Indian marketplace. The product is specially crafted for marketers to gauge and understand the actual consumer reviews/sentiments and augment the consumer product connect. It answers the need of today – to understand the need and qualitative views of the product user and improvise customer satisfaction so as to further build brand affinity and a loyal consumer.
TAM has partnered with Revuze – a leading company that has revolutionized product experience management globally. The AI based dashboard will be available to the users from October 2020.
The end consumer of a product makes the most significant contribution to a brand. Consumer reviews, feedback and suggestions are the mirror to the brand’s image. Today’s consumer at a click of a button can rave or rant about a product, its performance, customer service, etc. Every marketer knows the need to listen, understand the feedback and reviews but is struggling. There is a gold mine of non-coded and unstructured information and data available in various forms across e-commerce sites, blogs, etc. Marketers do not have a quick and reliable single window means to decode, mine and analyze the data and know the actual sentiments from their direct users/influencers.
Crisp will help marketers with a holistic, unbiased, affordable, AI analytical tool at their fingertips.
This AI-based analytical tool provides actual data insights and analytics of the user sentiments. It tracks consumer sentiments across multiple e-commerce portals and decodes unstructured data in turn help marketers with valuable information to make informed decisions. The Analyzer tool is unconstrained by human bias and perception. This proprietary technology deep dives and provides Insights via tracking reviews, opinions, and messages.
TAM Media Research CEO LV Krishnan says, “Today’s evolved Indian consumer is not just pragmatic about the products they purchase but extremely vocal and quick to give reviews. For a marketer, this customer feedbacks can help realign product and communication strategy effectively. Hence, it is crucial for marketers to constantly keep track, understand and re-connect while managing consumer sentiments towards brands. TAM has partnered with Revuze to bring a new age, robust, data analytics tool – Crisp, for marketers to decode the realms of unstructured feedback data from consumers and retrace it back into defining sharper brand strategies. In a fast-paced evolving environment, it can be a crucial weapon for Marketers to win additional brand sales and market shares. Crisp will help build the much-needed superior analytical prowess within the marketers business and help analyze product usage, identify areas of product/service improvement based on feedbacks so as to take quick-footed decisions.”
Revuze CRO Shai Etzion says, “After showing significant success in the USA, Revuze is entering the Indian Market partnering with TAM Media, a natural choice being our mutual Nielsen family relationship and their 20+ years’ experience in deep understanding of the Indian media landscape. It will be a compelling product and a game-changer for India to understand consumer sentiments and reviews.”
Brands
65 per cent women start credit early, 76 per cent show confidence: mPokket survey
mPokket survey highlights rising financial independence and purposeful borrowing
NEW DELHI: A quiet financial shift is underway across India, and women are at the centre of it. A new survey by mPokket suggests that young Indian women are entering the credit system earlier, with greater confidence and a sharper sense of purpose than ever before.
Based on responses from 10,000 women across the country, the study finds that more than 65 per cent took their first loan before turning 30. Far from hesitation, confidence appears to be the norm, with nearly 76 per cent saying they felt assured when taking that first step into formal borrowing.
The findings point to more than just access. They reflect a broader shift in financial independence. Nearly 79 per cent of respondents believe women today are more financially empowered than the previous generation, a view supported by rising workforce participation and easier access to digital finance tools.
What stands out is the diversity of borrowers. While 48.6 per cent of respondents are salaried, close to 40 per cent are self-employed, running small businesses or working independently. This signals that credit is no longer limited to traditional employment structures but is reaching India’s expanding micro-economy, including gig workers and entrepreneurs.
The intent behind borrowing also tells a story. For 41.6 per cent, loans are a safety net for emergencies. Another 20.8 per cent use credit to support their families, while 15.7 per cent borrow for education or skill development. In short, borrowing is less about impulse and more about planning.
Financial discipline is keeping pace. Around 40 per cent of respondents report saving monthly, 28.4 per cent use autopay to manage EMIs, and over a quarter maintain a monthly budget. For many, financial health is defined not by wealth, but by reliability, with 45.7 per cent ranking timely EMI payments as their top priority.
The survey largely captures women under the age of 29, a group entering formal credit systems for the first time. Their habits, the report suggests, could shape how India approaches borrowing in the years ahead.
Commenting on the findings, mPokket CEO and founder Gaurav Jalan said the shift is structural rather than temporary. “It is not just about borrowing, it is about agency. Women are confident, they borrow with clear purpose, and they follow through. The responsibility for platforms like ours is to build products that are accessible, transparent, and designed for such a cohort.”
As India’s credit culture evolves, this new generation of women borrowers appears to be rewriting the rules, proving that financial confidence and responsibility can go hand in hand.
