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Reliance Retail taps Gaurav Kapil as senior vice president, business head
MUMBAI: Reliance Retail has appointed Gaurav Kapil as senior vice president and business head, strengthening its top deck with a seasoned operator known for scaling consumer-facing businesses and sharpening customer experience.
Kapil joins the retail major after a long stint as chief operations officer at OneAssist Consumer Solutions, where he led operations, supply chain, fulfilment and service P&L, while building new D2C, on-demand and re-commerce businesses. His remit included expanding nationwide service coverage, improving turnaround times and lifting net promoter scores across categories.
With more than two decades of experience spanning retail, e-commerce and consumer services, Kapil has previously held senior leadership roles at Craftsvilla, Snapdeal and Flipkart. At Craftsvilla, he was credited with transforming operations, accelerating delivery speeds, improving customer experience by over 30 per cent and sharply reducing fulfilment costs, while scaling private labels and omnichannel capabilities.
At Snapdeal and Flipkart, Kapil focused on operational excellence and customer experience strategy, helping build scalable, technology-led systems and driving material gains in resolution rates and cost efficiency.
At Reliance Retail, he will lead business strategy and operations, drawing on his track record in building large, resilient operations and delivering sustainable growth as the group continues to expand its consumer footprint.
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Magellanic Cloud names Syed Ameeruddin CEO of e-surveillance arm
Keeping a sharper eye on the future, Magellanic Cloud is putting a seasoned watcher in charge.
MUMBAI – Magellanic Cloud Ltd. has elevated Syed Ameeruddin as Chief Executive Officer of its e-surveillance business, bringing its iVIS and Provigil operations under a unified leadership to accelerate growth in intelligent monitoring and infrastructure solutions.
Ameeruddin, a nearly two-decade veteran of the company, steps into the role after leading the e-surveillance vertical. His career trajectory—from Business Development Manager to the top of the vertical—reflects a steady climb built on operational depth, client engagement, and strategic execution across multiple subsidiaries.
Over the years, he has played a central role in expanding the company’s footprint, strengthening client relationships, and streamlining operations. He has also been instrumental in integrating acquisitions, helping align new businesses with Magellanic Cloud’s long-term strategy while stabilising performance across diverse domains.
More recently, Ameeruddin has contributed to securing key mandates spanning railways, the National Highways Authority of India, and the BFSI sector—wins that have bolstered the company’s order book and deepened its presence in critical infrastructure.
Commenting on the move, Joseph Sudheer Thumma said Ameeruddin’s leadership has been “pivotal in shaping the e-surveillance business,” citing his ability to drive growth, build teams, and deliver strategic wins as key to the company’s journey. His elevation, Thumma added, is expected to further accelerate expansion in AI-driven surveillance and infrastructure solutions.
The transition comes as demand surges for AI-enabled monitoring, centralised command systems, and large-scale deployments across mission-critical environments. Magellanic Cloud’s e-surveillance segment—anchored by iVIS and Provigil—has emerged as a significant growth engine, delivering projects across banking, transport, highways, and public infrastructure.
In his new role, Ameeruddin will focus on scaling platform capabilities, expanding deployments in complex environments, and developing integrated solutions that enhance real-time intelligence and operational resilience. He will continue to serve as Chief Operating Officer of the company alongside his new responsibilities.
With this leadership shift, Magellanic Cloud is doubling down on its ambition to stay ahead in India’s rapidly evolving surveillance ecosystem—where seeing, increasingly, is not just believing, but predicting.
