Rahul Agarwal steps in as VP of IT at MakeMyTrip Group

MUMBAI: MakeMyTrip Group has a new technology captain at the helm. Rahul Agarwal has been appointed vice president, information technology, and will lead enterprise technology across the group’s ecosystem, including MakeMyTrip, Goibibo, redBus and other entities.

In his new role, Agarwal will oversee critical technology pillars such as ERP, analytics, artificial intelligence and cloud platforms. His mandate is clear. Simplify complex systems, scale smartly and drive digital transformation that keeps pace with the group’s ambitions in India’s fast-moving travel market.

Announcing the move, Agarwal shared his excitement about taking on the responsibility of leading enterprise technology across the MakeMyTrip Group, with a sharp focus on building strong, future-ready platforms.

Agarwal brings with him a career that blends deep technical expertise with hands-on transformation experience. Before joining MakeMyTrip, he was AVP and centre of excellence head for supply chain and ERP at Airtel, where he led large-scale digitisation, AI-led supply chain initiatives and global ERP implementations across multiple markets.

His earlier stints include senior technology leadership roles at The Coca-Cola Company, KPMG India and Deloitte, where he worked at the intersection of IT strategy, ERP modernisation and business transformation. Over the years, he has built a reputation for turning complex technology programmes into systems that actually work for businesses.

At MakeMyTrip Group, Agarwal now steps into a role where technology quietly shapes every journey, from booking a bus seat to planning an international holiday. For travellers, his work may stay behind the scenes. For the company, it could be the engine that keeps the journey smooth, smart and future-ready.