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Kapil Arora takes charge as Group CEO at Ogilvy Indonesia

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JAKARTA: Ogilvy has handed the keys of its Indonesia business to Kapil Arora, appointing the veteran advertising executive as group ceo, a move that underscores the agency’s bet on experienced leadership in one of South-east Asia’s most competitive creative markets.

Arora’s elevation comes two years after he moved to Jakarta as chief operating officer in January 2024. His promotion signals continuity rather than disruption, rewarding a career built on scaling businesses, building brands and running complex, multi-market operations.

A full-stack brand-builder with more than 25 years of cross-category and cross-border experience, Arora has worked across Bengaluru, Delhi, Mumbai and now Jakarta, holding independent P&L responsibilities for the past 17 years. His track record blends creative ambition with commercial discipline, a mix Ogilvy values as agencies wrestle with digital-first clients and margin pressure.

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In India, Arora is best known for his role in launching Vodafone and leading its national integrated brand team at Ogilvy, a stint that produced some of the country’s most recognisable advertising, including the Zoozoos, Happy to Help and Blackberry Boys campaigns. From 2013 to 2019, he led ogilvy group’s north India operations, a period marked by record new business wins, the network’s strongest showing at Cannes and the Delhi office growing to its largest-ever scale.

He also played a central role in behaviour-change communications for government programmes, helping set up the centre for social and behaviour change communication in collaboration with the Gates Foundation, Ashoka, Harvard universities and WPP.

In late 2019, Arora took on the role of co-chairman and ceo of 82.5 communications, WPP India’s youngest creative agency. Despite being born during the pandemic, the agency was built into a profitable second pillar within the Ogilvy roster in under four years, with a distinct client base and reputation for creative effectiveness.

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Over his career, Arora has worked on an expansive list of Indian and global brands, including Raymond, TVS, Unilever teas, BCCL, Titan, Vodafone, KFC, Pizza Hut, Pernod Ricard, Perfetti, Dabur, Sprite, Uber, BMW, Himalaya, ACC, Nestlé, Kimberly-Clark and Indonesia’s Kawan Lama, among others. His work has won multiple honours, including three WPP global partnership in practice awards, Cannes Lions and Effies.

Alongside industry leadership, Arora remains deeply engaged in academia. He serves on the academic board of the Jagran Lake Institute of Media Studies and has taught at IIM Calcutta for over a decade, while regularly guest lecturing at other management institutes.

Now, as group ceo of Ogilvy Indonesia, Arora inherits a market that is young, digital-first and fiercely contested. His brief is clear: grow the business, sharpen the creative edge and prove that big agencies can still move fast. If his past is any guide, he is unlikely to take the scenic route.

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MAM

Visa appoints Suresh Sethi as India country head

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MUMBAI: In India’s fast-moving payments race, Visa has just swiped in a new leader. The company has named Suresh Sethi as its India country head, marking a key leadership shift as it sharpens its focus on digital payments growth in the market. Sethi steps into the role following his recent exit from Protean eGov Technologies, where he served as chief executive officer. He succeeds Sandeep Ghosh, who has moved on after more than four years at Visa to pursue an external opportunity.

The appointment comes at a time when Visa is doubling down on its expansion strategy across India and the wider region, deepening partnerships and accelerating adoption in an increasingly competitive digital payments ecosystem.

Sethi brings with him a broad, cross-market perspective shaped by decades of experience across corporate banking, retail financial services, mobile money and large-scale government technology initiatives. He began his career at Citigroup, where he spent 14 years working across India, Africa, South America and the United States, focusing on transaction banking services within the corporate bank.

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His appointment signals a blend of institutional experience and market familiarity qualities that could prove critical as Visa navigates a landscape where fintech innovation, regulatory evolution and consumer adoption are all accelerating at once.

As digital payments in India continue to scale rapidly, the leadership change underscores a simple reality, in a market where every tap, scan and swipe counts, who leads the charge can matter just as much as the technology itself.

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