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Guest column: Why influencer marketing is a key communication strategy for brands
NEW DELHI: In the times of social distancing and digital evolution, when millennials are spending a substantial amount of their time on the internet, brands are roping in influencer marketing strategies to communicate with their audience. With an evolved ROI, cost per view and demographic of an influencer, this space is maturing with the changing times. Brands have extended their influencer marketing work with chefs, designers, comedians and other content-creators besides Bollywood A-listers.
A range of new social media influencers including nano-influencers have also been appointed to scale up engagement. The impact of these influencers has been witnessed during recent festive season – where digital marketing experts estimate a 20 per cent jump in influencer marketing campaigns. Though the influencer marketing is on rise currently, it isn’t a new concept. Since the beginning of the early 20th century, we have been seeing Bollywood celebrities and other well-known individuals endorsing products and services. Brands are also tapping into these people as part of their marketing campaigns.
Why influencer marketing is driving communication strategy for brands
When content is shared by someone, who is a friend or colleague or somebody who is not from the world of glamour, on social media, it creates an impact on the audience's mind. The trust level for that message is said to be a whopping 83 percent. This percentage is quite high as compared to other forms of marketing. This is also one of the prime reasons behind companies making their resources move toward marketing programs that focus on influential people with social media followings – instead of simply just traditional media. These influencers, too, work really hard to create content, which is authentic and relatable, and are focused on building their audience.
Earlier, an influencer or blogger’s world was confined to industries like fashion and lifestyle but as the reach of digital penetration increased, influencer marketing took a leap and started influencing a wide variety of customer base. This is why a brand should look at influencer marketing more seriously as it offers more profound engagement and organic growth.
People are spending more time digitally these days as compared to the real world. In the times of remote working, Indians have spent roughly 3 hours and 22 minutes on their smartphones per day, which increased to 3 hours 54 minutes in phase two of the lockdown, states the findings of a July report by television viewership monitoring agency BARC, and a Nielsen report that tracked TV viewership and smartphone usage during the various phases of India’s lockdown.
Brands are making use of this window in the best possible way because an increased screen time has made them recruit content creators and influencers. Through their posts, they created audience’s engagement on platforms such as Facebook, Instagram and YouTube in the space of recipes, gaming and do-it-yourself (DIY) arts and crafts. Even influencers have become opinion makers, who can slip a brand into a consumer’s consideration set.
There are many situations where a brand can benefit from influencer marketing:
- To get the maximum result for a new product launch
- Leveraging influencers to share already-created content or having them create their own content for marketing campaigns
- Influencers also do a great job of reporting and extending the life and impact of brand events
- In a crisis, they can also be invaluable by providing another channel to reach audiences
However, one should not completely depend upon influencer marketing as it’s not a guaranteed success. Successful influencer marketing requires time, dedication and research. A well-thought-out influencer program should be incorporated as part of a much broader marketing strategy.
(The writer is the director of Bonn Group of Industries. Indiantelevision.com may not subscribe to his views.)
Buying family medical insurance online in India has become a common option for individuals who want to secure health coverage for multiple family members under a single policy. However, many buyers are unsure about the exact steps involved in selecting and purchasing the right plan online.
In this guide, you will know the step-by-step process of buying family medical insurance online in India, along with the key factors to review before purchasing a suitable policy.
Step 1: Assess Your Family’s Healthcare Needs
Before buying online health insurance, check the healthcare needs of all family members. Check age, existing illnesses, regular medicines, and the likely need for hospital care later. This helps in selecting a suitable sum insured, policy type, and level of cover. It also reduces the chance of buying a plan that appears suitable but does not meet actual medical needs.
Step 2: Visit the Insurance Company’s Official Website
After understanding the family’s needs, visit the insurer’s official website and read the plan details carefully. Use the official platform to review eligibility, policy wording, waiting periods, cover details, exclusions, and renewal terms.
This step gives a clearer understanding of how the policy works before payment is made. It also helps avoid confusion caused by incomplete summaries on other pages.
Step 3: Compare Available Family Health Insurance Plans
A family medical insurance policy should be compared on factors beyond the premium. Review the sum insured, hospital network, room rent limits, pre- and post-hospitalisation cover, daycare treatment coverage, and waiting periods. It is also important to check treatment sub-limits and specific policy conditions.
Careful comparison helps determine whether a plan provides balanced coverage and whether its terms are suitable for the healthcare needs of the entire family.
Step 4: Choose the Right Policy and Start the Online Purchase
Once the options have been compared, select the policy that best fits the family’s medical needs and budget. Before starting the application, review the covered members, policy term, benefits, and main conditions again. This is an important stage because errors here can lead to the wrong cover amount, an unsuitable variant, or missing details that create problems during policy use.
Step 5: Calculate the Premium Using an Online Calculator
Use the online premium calculator before making the final choice. Enter the correct details, including age, city, number of insured members, and selected cover amount. The result helps in understanding the expected premium and whether the policy fits the annual budget. This step is useful because it allows cost and coverage to be reviewed together, instead of choosing a plan only because the premium looks lower.
Step 6: Fill in Personal and Medical Details
When filling in the proposal form, provide accurate details for each insured member. This includes name, date of birth, contact details, medical history, ongoing treatment, and previous insurance information if required.
Every answer should be complete and truthful. Incorrect or missing details can create difficulty later. Before you submit the form, read every section again and correct any mistakes.
Step 7: Make Payment Through the Secure Payment Gateway
After checking the form, go to the payment page and complete the transaction through the secure payment gateway. Review the premium, policy term, and entered details once more before confirming payment.
After the transaction is completed, save the receipt, reference number, or confirmation message carefully. Keeping this record is useful if you need to track the purchase or follow up on policy issuance later.
Step 8: Download and Keep Your Policy Document Safely
Once the policy is issued, download the policy document, schedule, and any related papers without delay. Read them carefully to confirm member names, policy period, sum insured, and major terms. Save a digital copy in a secure folder and keep a printed copy if needed. Proper record keeping makes future renewals, document checks, and policy servicing easier and more organised when information is required quickly.
Conclusion
Buying health cover online becomes easier when you handle each step with attention. From checking your family’s needs to reading the final document, every stage helps you make an informed choice. A careful approach can reduce mistakes, improve your understanding of policy terms, and help you choose coverage that matches your household’s medical needs, financial capacity, and long-term healthcare planning in a reliable way for your family over the long term.
