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Future Generali India Insurance appoints Ruchika Varma as Chief Marketing Officer

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MUMBAI: Future Generali India Insurance Company Limited (FGII), the general insurance arm of the joint venture between retail game-changers Future Group and global insurer Generali, announced the appointment of Ruchika Varma as Chief Marketing Officer (CMO) for the company.

Varma has over 18 years of marketing experience across multiple sectors, including financial services, media, travel and consumer goods. Prior to this, she was the Chief Marketing Officer at IDFC FIRST Bank, where she developed, launched and managed the IDFC brand pre and post-merger. She has also held roles in Singapore with entities such as BBC Worldwide, Lonely Planet and Singapore Tourism Board.

At FGII, Varma will be responsible for marketing communications, product innovations, developing digital capabilities and partnerships and CSR.

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Future Generali India Insurance  CMO Ruchika Varma said, “I’m proud to be joining a company committed to enhancing customer experience and delight, through innovative products and unmatched customer service. ‘Insurance’ is a complex yet challenging sector that holds great potential for expansion. I am very excited to lead the company’s vision and establish Future Generali as the brand of choice that is truly customer-centric for an underinsured India”

Future Generali India Insurance  MD & CEO Anup Rau said, “Ruchika is a highly skilled marketing leader with a wealth of experience in leading marketing initiatives for some of the leading brands in the industry. As our new Chief Marketing Officer, her experience will be critical in the transformation of Future Generali India Insurance into a future-ready – digitized organization serving customer requirements.”

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MAM

Visa appoints Suresh Sethi as India country head

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MUMBAI: In India’s fast-moving payments race, Visa has just swiped in a new leader. The company has named Suresh Sethi as its India country head, marking a key leadership shift as it sharpens its focus on digital payments growth in the market. Sethi steps into the role following his recent exit from Protean eGov Technologies, where he served as chief executive officer. He succeeds Sandeep Ghosh, who has moved on after more than four years at Visa to pursue an external opportunity.

The appointment comes at a time when Visa is doubling down on its expansion strategy across India and the wider region, deepening partnerships and accelerating adoption in an increasingly competitive digital payments ecosystem.

Sethi brings with him a broad, cross-market perspective shaped by decades of experience across corporate banking, retail financial services, mobile money and large-scale government technology initiatives. He began his career at Citigroup, where he spent 14 years working across India, Africa, South America and the United States, focusing on transaction banking services within the corporate bank.

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His appointment signals a blend of institutional experience and market familiarity qualities that could prove critical as Visa navigates a landscape where fintech innovation, regulatory evolution and consumer adoption are all accelerating at once.

As digital payments in India continue to scale rapidly, the leadership change underscores a simple reality, in a market where every tap, scan and swipe counts, who leads the charge can matter just as much as the technology itself.

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