MAM
“Facebook Live will be the future of advertising”: Fergus O’ Hare
MUMBAI: Facebook’s recently launched live streaming service ‘Facebook Live’ is yet another tool that digital marketers can add to their kitty. There is no denying the fact that 2016 will be the year of video streaming in India, with bandwidth easing out thanks to Reliance Jio and other 4G players, as well as broadband expanding and strengthening to tier II and tier III cities.
For India that means more disruption in the video space, especially for those dealing with the news media and live events space. Because Facebook Live allows live video streaming on not just from smartphones but other devices like drones as well!
Citing the multiple uses the new service will have for brands, Facebook Creative Shop APAC Fergus O’ Hare revealed, “We just launched it a couple of weeks ago. It’s still at an infant stage now. It’s a great way to tell people what is happening at the moment, share real-time updates and emotions. From an advertiser’s standpoint, there is so much one can do. Currently we are making certain tweaks to make it easier and more convenient for the advertisers to reach consumers. This could be the future of advertising on Facebook.”
Explaining why he added, “The dying breed of salesmen will find a renewed motivation with Facebook Live as they can make calls to consumers at specific relevant times of the day when they are most likely to buy the product. Brands can call you any time of the day when it matters the most.”
When asked if that would make the service ad intrusive, O’Hare argued, “In Facebook we have to always make sure that things are not intrusive. If people ‘X’ the ads, then advertisers will have to spend more money to put up their ads again. If we become intrusive with our ads, people will stop using Facebook. So we do anything and everything to make sure we are not intrusive. Interest and relevance plays a huge role in curating ads for each person so that users don’t see the ads they don’t want to.”
Brands can also build their credibility by taking consumers to their factories and beaming the production live from there, O’ Hare shared. As per the ESP Sportzpower report 2016, most of the internet users in a stadium or at a sporting event use their devices to share content rather than getting news. This would mean a ready demand for Facebook Live among sports fanatics. For publishers, digital media and digital creators like YouTube stars, this could mean live beaming of their content from anywhere they want. The service allows one to go on short commercial breaks and put the advertisements they want to and make revenue from there.
On the revenue model of Facebook Live, O’ Hare commented, “We haven’t figured it out for sure yet, as we have just launched. We want to play it out and see how users interact with it before setting specifications. First people need to live and put content for us to monetize it. For now we know that it will be a sort of commercial break that you get on television, only it will be on demand and completely as per the choice of the user, and viewers can also filter the type of ads they want to see in their live feed.”
O’Hare concludes by asking not to confuse the Live feed and commercial breaks with TV ads, as the advertisements on Facebook Live will still be targeted and personalised. “TV follows the prime time formula where 9 ads are force fed to viewers even if they are not interested in them. On Facebook we go by relevance and then the right time,” O’ Hare added in parting.
Brands
Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal
Tax authorities flag alleged misclassification of restaurant services
MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.
The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.
The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.
In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.
The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.
Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.
The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.
The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.
