Brands
E-commerce growth rises, but profits come under pressure
Shop Culture flags rising costs, weak systems and a $5.38 billion quick-commerce boom reshaping global retail
MUMBAI: E-commerce is booming, but profits are thinning. A new report by Shop Culture warns that brands clinging to outdated, growth-at-all-costs strategies are being outpaced in a costlier, more complex 2025 landscape.
Global online retail is expected to cross $6.86 trillion this year, with 2.77 billion shoppers making at least one purchase. Yet returns are under strain: average return on ad spend has slipped to 2.87:1, exposing cracks in how brands chase scale without building sustainable margins.
Three shifts are rewriting the rules. First, retail media is getting pricier, with Amazon’s average cost per click rising 15.5 per cent year-on-year to $1.12. Second, while 77 per cent of e-commerce professionals now use AI daily, many see limited gains as weak systems blunt its impact. Third, geography is no longer expansion, it is strategy. The share of Shop Culture clients operating across multiple markets has more than doubled, from 30 per cent in 2024 to 65 per cent in 2025.
Subarna Mukherjee, founder and ceo, Shop Culture, is blunt: “The e-commerce industry has a nostalgia problem. In 2022, the playbook was simple: list aggressively, spend on ads, and ride the wave of post-pandemic digital adoption. It worked. Revenue grew rapidly. But by 2025, the industry is seeing the consequences of those structural shortcuts. E-commerce itself is not slowing down, the challenge lies in how brands are operating within it.”
Nowhere is the shift sharper than in India’s quick-commerce boom. The segment is set to hit $5.38 billion in 2025, growing 17 per cent and emerging as the fastest-growing globally. What began as a convenience play is fast becoming a margin buffer. In one case, quick commerce drove 70 per cent of a packaged food brand’s online revenue, delivering 130 per cent year-on-year growth. A beauty brand, meanwhile, saw selling prices rise 25 per cent higher than on traditional marketplaces.
Expansion, too, is being rethought. The report argues that brands chasing the largest markets first often stumble. Better outcomes come from sequencing entries based on efficiency, regulatory readiness and competition, with markets such as the UK and Germany offering smarter entry points than the United States.
Compliance has turned from a checkbox into a revenue lever, especially in Europe. Brands with ready frameworks can go live in 8 to 12 weeks, while others risk delays of six months or more due to listing and documentation hurdles.
AI, for all the hype, is no silver bullet. Across more than 1,500 listings, it improved conversion rates by 10 to 15 per cent, cut TACOS by 7 to 10 per cent and reduced stockouts by 20 per cent, but only when layered on strong foundations. As Mukherjee puts it: “AI is not a growth strategy, it is an amplifier. It enhances strong systems and exposes weak ones.”
The message for 2026 is stark. Growth alone will not save brands. Margins, discipline and smarter strategy will. In a market still expanding at breakneck speed, the real race is no longer for scale, it is for survival.
Brands
EcoMedia Solutions launches EcoMeter to track carbon impact in media
New tool aims to bring real data and accountability to ads and events
GURUGRAM: EcoMedia Solutions has rolled out EcoMeter, a new solution designed to bring sharper carbon accountability to advertising, media, marketing and events.
Built on its proprietary EMS platform, EcoMeter aims to help brands and agencies measure the environmental impact of campaigns and on-ground activations using real-world data rather than broad estimates.
The move comes as sustainability gains traction across boardrooms, even as measurement within the advertising ecosystem remains patchy and often reliant on spend-based assumptions. EcoMeter attempts to change that by using localised emission factors and activity-based inputs, offering a more grounded view of carbon output.
“Today, most carbon calculations in our industry are derived from spends or broad averages. That does not reflect what is actually happening on the ground,” said EcoMedia Solutions founder & CEO Rumjhum Gupta. She added that the tool factors in variables such as location, execution and materials to deliver a more accurate picture.
The platform allows users to compare media choices based on environmental impact, plan lower-carbon campaigns and generate data-backed ESG and BRSR reports. It spans formats including OOH, DOOH, print, digital and live events, bringing sustainability into the same decision-making framework as cost and performance.
EcoMedia Solutions says the larger goal is to move the industry beyond surface-level sustainability claims towards measurable action. As scrutiny from consumers, investors and regulators intensifies, tools like EcoMeter could play a key role in helping brands back intent with credible data.
With this launch, the company is betting that the next big metric in advertising will not just be reach or ROI, but impact that can be counted in carbon.
