MAM
Celebrating Piyush: Mumbai’s ad world gathers to remember the maestro who made advertising human
MUMBAI: At 10am on a Sunday morning, 1,500 of India’s advertising elite crammed into Mumbai’s Grand Hyatt to do what the industry does best: tell stories. This time, though, the subject was one of their own. Piyush Pandey, the creative titan who died last week, got the send-off befitting a man who transformed Indian advertising from borrowed jingles and forced sophistication into raw, real-life observation. The numbers would have swelled far higher had Ogilvy thrown open the doors, but this was an invitation-only affair—a gathering of those who’d worked alongside, been mentored by, or simply marvelled at the man who made “front foot pe khelo” the rallying cry of an entire generation.
The two-hour tribute played out like a masterclass in the man himself—equal parts emotion, irreverence and creative brilliance. Hepzibah Pathak, Ogilvy India’s executive chairperson, took the stage visibly shaken, setting the tone for what would become an outpouring of stories that captured Pandey’s essence better than any obituary could. She was followed by a caravan of speakers: WPP’s chief operating officer Devika Bulchandani, Ogilvy India group chief executive Rajesh VR, chief strategy officer Prem Narayan, chief creative officers Kainaz Karmakar and Harshad Rajadhyaksha, vice-chairman and director client relations Madhukar Sabnavis, the legendary R Balki, McCann Erickson’s Prasoon Joshi, Pidilite director Madhukar Parekh, marketing guru Suhel Seth, his nephew and agency boss Abhijit Avasthi, and Asian Paints chief executive and managing director Amit Syngle. Even commerce minister Piyush Goyal made time to pay tribute, underscoring the breadth of Pandey’s influence beyond advertising’s narrow confines.
The 6:30am phone calls became the event’s leitmotif. Most speakers wore them as badges of honour—those dawn raids when Pandey would ring, sometimes to share a creative idea that had struck him in the shower, other times to help them excavate their own. His Ogilvy team recalled in granular detail how he mentored them: kind words when they delivered good work, sharp rebukes when they didn’t push hard enough. “Front foot pe khelo,” he’d say, deploying his favourite cricket analogy to urge aggression over timidity. Karmakar captured the bittersweet mood: “Who will make those 6:30am calls now?” she asked, confessing she’d hated being woken but lived for those conversations. Others complained they’d been left out of the dawn club, wondering aloud why Pandey’s Rolodex of early-morning confidants hadn’t included them.
His creative team peeled back the curtain on his teaching methods. At a Cannes Lions masterclass, he’d begun not with case studies or charts but with meditative breathing. Inhale deeply and slowly, he’d instructed global participants. That’s observation—riding trains, chatting with taxi drivers, watching life unfold in its messy, unscripted glory. Exhale. That’s the creative work that connects with real audiences, not the manufactured personas of focus groups. It was vintage Pandey: grounding the lofty business of advertising in the quotidian rituals of simply paying attention.
Syngle, who worked with Pandey for 37 years across Cadbury, Pidilite and Asian Paints, painted a portrait of a man allergic to pretence. He recalled being dragged from formal dinners during overseas trips—the kind with white tablecloths and wine lists—to eat dal chawal and bhindi at hole-in-the-wall Nepalese joints. “That was Piyush,” Syngle said. “Authentic. You got what you saw.” When invited to join the Pidilite board, Pandey made clear he wouldn’t wear formal clothes to meetings. Not as rebellion, but as declaration: this is who I am. Take it or leave it.
Friends and cricketers Amit Mathur and Arun Lal delivered the comic relief Pandey would have demanded. They shared his joke about why actress Sridevi wouldn’t marry Lal: “Because she wouldn’t want to be called Sridevi Lal”—a reference to politician Chaudhary Devi Lal that sent Pandey into his trademark loud guffaws. The joke was terrible. The memory was priceless.
Goyal’s recollection offered a window into Pandey’s principles. In 2014, the minister spent six hours at Pandey’s Shivaji Park home trying to convince him to handle BJP’s election advertising. “Despite years of friendship, he was stubborn every time I approached him for days,” Goyal explained. “I thought I’d failed. Next morning, relief: he called saying he’d do it.” The result was “Ab ki baar, Modi Sarkar”—a slogan that became the soundtrack of that election. What persuaded him remains unclear, but the episode revealed a man who wouldn’t be rushed or arm-twisted, even by friends in high places.
Balki and Joshi traded admiration for Pandey’s work, but Balki’s anecdote cut deeper. They’d once decided to quit smoking together after visiting a hypnotherapist. Pandey called daily to compare notes—until he didn’t. When Balki rang, Pandey admitted he’d started smoking again. Balki lasted longer, then folded too. But Balki struck a defiant, almost evangelical note: at a time when advertising has become dreary—all performance metrics and programmatic buying and jargon-stuffed decks—Pandey’s death has ironically handed the industry its biggest campaign. “To bring advertising back into focus,” he said. “No amount of jargon, no amount of people trying to distract us from the fact that we have to do great stuff will work now. People are looking and saying: this is advertising. We’ve got the best opportunity for great work.” It was a call to arms wrapped in a eulogy.
Prasoon Pandey, Piyush’s younger brother and an accomplished film-maker, delivered perhaps the most wrenching tribute. After seeing the industry’s outpouring, he wondered if his own love had been enough. “He was my elder brother, my father, my hero,” he said. “We’d speak six or seven times a day—not about work, but jokes, vicious pranks he wanted to pull on family or friends.” On work, the dynamic was pure Piyush: he’d hand Prasoon the soul of an idea in three or four words and expect execution. “We were drinking beer on our balcony when he asked: how strong would eggs be from a hen that feeds from a Fevicol container?” Prasoon recalled. “I thought it brilliant. He told me to go do it.” The result was one of Indian advertising’s most memorable campaigns—born not in a conference room but over beers and brotherly banter.
The event was interspersed with screenings of Pandey’s greatest ads—the Fevicol campaigns, the Cadbury work that made Indians fall in love with chocolate again, the Asian Paints spots that turned home décor into emotion. The audience responded with applause, oohs, ahs, and more than a few tears.
Lunch followed the stories: a spread of his favourite Indian dishes, the kind he’d have sought out in that Nepalese eatery instead of rubber chicken at a five-star buffet. Attendees left smiling, bellies and hearts full, having spent two hours remembering a man who’d taught them that the best advertising doesn’t sell products—it celebrates life.
Piyush would have approved: tears, laughter, great work on screen, and damn good food to finish. Front foot pe khelo, indeed.
Brands
Estée Lauder to shed 10,000 jobs as new boss bets on digital shift
The cosmetics giant raises its profit outlook but stays silent on a possible merger with Spain’s Puig, as job cuts deepen and a three-year sales slump weighs on the turnaround
NEW YORK: Stéphane de La Faverie is not done cutting. Estée Lauder announced on Friday that it plans to eliminate as many as 3,000 additional jobs, taking its total redundancy programme to as many as 10,000 roles, up from a previous target of 7,000 announced a year ago. The company, which owns La Mer, The Ordinary, Tom Ford, and Aveda, employs roughly 57,000 people worldwide. The mathematics of what is now being contemplated is stark.
The fresh round of cuts is expected to generate a further $200 million in savings, bringing the total annual savings from the programme to as much as $1.2 billion before taxes. That money, De La Faverie has made clear, will be ploughed back into the turnaround.
A CEO in a hurry
De La Faverie, who took the helm in January 2025, inherited a company that had endured three consecutive years of annual sales declines. His response has been to move fast and cut deep. A significant portion of the latest redundancies reflects his push to reduce headcount at US department stores, long a cornerstone of Estée Lauder’s distribution model but now a channel in structural decline. In their place, he is accelerating the shift toward faster-growing online platforms, including Amazon.com and TikTok Shop, a pivot that is reshaping not just where Estée Lauder sells but how it thinks about its customers.
The numbers are moving in the right direction
Despite the pain, there are signs the medicine is working. Estée Lauder raised its profit outlook for the remainder of the fiscal year, guiding for adjusted earnings per share in the range of $2.35 to $2.45, above analyst estimates and a notable step up from the $2.05 to $2.25 range it had guided for in February. Organic net sales growth is expected to come in at 3 per cent, the company said, at the high end of the range it set out in February.
The share price tells a mixed story. After De La Faverie took charge, the stock surged nearly 60 per cent, buoyed by investor optimism that a longtime company insider could finally arrest the decline. But 2026 has been rougher: the shares have fallen 27 per cent this year, weighed down by disappointing February results and the overhang of unresolved merger talks with Spanish beauty giant Puig Brands SA. The company gave no additional details about those discussions on Friday, leaving the market to guess.
Silence on Puig
The proposed tie-up with Puig remains the most consequential unknown hanging over Estée Lauder. A deal with the Barcelona-based group, which owns brands including Carolina Herrera and Rabanne, would reshape the global luxury beauty landscape. But with nothing new to say and a turnaround still very much in progress, De La Faverie is asking investors to trust the process.
Three years of sales declines, 10,000 job cuts, and a merger that may or may not happen. At Estée Lauder, the overhaul has barely started.







