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OpenAI researcher Zoe Hitzig resigns over ChatGPT ad plans
Zoe Hitzig says an ad-driven model could put user privacy and AI integrity at risk.
CALIFORNIA: OpenAI researcher Zoe Hitzig has resigned from the company, citing concerns about the introduction of advertising in ChatGPT. Hitzig, who spent two years working on AI development and governance, announced her departure in a guest essay for The New York Times, just as the company began testing ads.
Hitzig’s main concern is not the presence of ads itself, but the long-term financial pressure they could create. While OpenAI maintains that ads will be clearly labelled and will not influence the AI’s responses, she argues that dependence on ad revenue can eventually change how a company operates.
She also expressed concern about the vast amount of sensitive data OpenAI holds, questioning whether the company can resist the tidal forces that push businesses to monetise private information.
“I resigned from OpenAI on Monday. The same day, they started testing ads in ChatGPT. OpenAI has the most detailed record of private human thought ever assembled. Can we trust them to resist the tidal forces pushing them to abuse it?” she wrote in a post on X.
Her warning points to a growing tension between business priorities and ethical responsibility, raising the question of whether a company can deliver objective AI responses while also keeping advertisers happy. It also underscores concerns around data privacy, as OpenAI handles vast amounts of personal information, creating risks that go beyond those faced by earlier tech platforms. At the same time, there are fears about future integrity, with financial pressures potentially pushing AI systems to favour engagement over accuracy or safety.
As ChatGPT moves from a purely subscription-based model toward a more commercial approach, the industry is watching closely. For Hitzig, the shift represents a fundamental change in OpenAI’s mission, raising concerns that the drive for profit could eventually compromise the integrity of the technology.
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PNB partners Kiwi to launch credit-enabled UPI for users
Targets 180 million customers; RuPay card offers 0.5 per cent to 1.5 per cent cashback
MUMBAI: Swipe, tap, or scan credit is quietly slipping into the rhythm of everyday payments, and Punjab National Bank wants in on the action. The state-run lender has partnered with Kiwi to roll out credit-enabled UPI payments for its 180 million customers, marking a significant push to blend traditional banking with India’s fast-evolving digital payments ecosystem.
At the centre of the collaboration is the launch of the PNB Kiwi Credit Card on the RuPay network. The card is designed with a digital-first approach, offering fully online onboarding and seamless integration with UPI, allowing users to transact via scan-and-pay while accessing credit.
The offering also brings in a rewards layer, with cashback ranging from 0.5 per cent to 1.5 per cent on online transactions, positioning the product as both a convenience play and a spending incentive.
The move comes as UPI continues to dominate India’s digital payments landscape, increasingly blurring the lines between debit-led transactions and credit access. For PNB, which operates over 10,000 branches around 60 per cent in semi-urban and rural areas, the partnership signals a targeted effort to extend formal credit to segments that have traditionally remained underserved.
The collaboration also reflects a broader industry shift, where banks and fintech platforms are converging to embed credit directly into payment flows, reducing friction while expanding access.
With RuPay credit cards gaining traction and UPI evolving beyond peer-to-peer transfers, the PNB–Kiwi tie-up positions both players at the intersection of scale, accessibility, and the next phase of digital finance in India.
