iWorld
Akhil Gupta retires as Bharti Enterprises vice chairman after three decades
The man who outsourced Airtel’s network and built Indus Towers leaves behind a telecom industry transformed
NEW DELHI: He was not the most visible face of Bharti. He was, by most accounts, the most consequential one. Akhil Gupta, known within the group simply as AKG, has retired as vice chairman of Bharti Enterprises with effect from March 31st, 2026, closing a chapter that stretched across more than three decades and reshaped Indian telecoms in ways still felt today.
Gupta was there at the beginning, part of the core leadership team that steered Bharti Airtel from a scrappy domestic operator into one of the world’s largest telecom and digital services companies. But it is two decisions in particular that cement his legacy. The first was persuading the industry that a telecom company need not own its own network. His outsourcing partnerships with IBM and Ericsson, considered eccentric at the time, stripped out capital costs and sharpened Airtel’s competitive edge. The model was subsequently copied across the global industry. The second was the creation of Indus Towers, now one of the largest tower companies in the world.
Both initiatives were studied as case material at Harvard Business School, where Gupta himself had studied. A chartered accountant by training and a dealmaker by instinct, he accumulated industry accolades across his career without ever particularly courting the limelight.
Bharti Enterprises, announcing the retirement on LinkedIn, credited Gupta with building the foundation of the group’s success and driving innovation, partnerships and long-term value creation.
The tributes are deserved. Gupta did not just help build Airtel. In many respects, he helped invent the playbook that modern telecoms runs on.
iWorld
Schmooze launches AI matchmaker Riya to personalise dating
300,000 users try feature as retention doubles on Gen Z dating app.
MUMBAI: Love might be blind, but now it’s also algorithmically curated and apparently quite chatty. Schmooze has introduced an AI-powered personal matchmaker named Riya, marking its latest push to move beyond swipe-led dating into deeper, personality-driven matchmaking. Unlike traditional matching systems, Riya interacts directly with users through conversations asking about everything from lifestyle and humour to relationship goals and family values. The idea is simple but ambitious: understand users beyond surface-level preferences and recommend matches that actually fit.
The feature builds on a pattern Schmooze had already observed. Its earlier AI tool, People Finder, allowed users to describe their ideal partner in detail and users did exactly that. Requests ranged from “an extrovert who works in tech and likes to cook” to hyper-specific traits, signalling a clear shift towards intent-driven dating.
That insight exposed a gap. While dating apps typically rely on probability-based algorithms, many users already know what they want they just lack a system that can interpret it meaningfully.
Riya attempts to fill that gap using a conversational approach. Instead of rigid inputs, it gathers signals organically sometimes through casual questions about weekend plans or social habits while mapping deeper compatibility markers in the background.
To support this, Schmooze has built its own end-to-end voice AI stack and large language model, rather than relying on third-party systems. The move is aimed at keeping costs in check while handling scale, and ensuring tighter control over user data and privacy.
The early numbers suggest traction. More than 300,000 users have already interacted with Riya, with those users showing 2× higher retention compared to others on the platform. While the system is designed for short interactions, some users are spending up to 40–50 minutes in conversation occasionally even asking for date ideas, prompting the company to add personalised recommendations.
The launch is the latest step in Schmooze’s broader attempt to rethink dating for Gen Z. Founded by Vidya Madhavan and Abhinav Anurag, the platform initially stood out by using memes as a proxy for personality tracking over 3.5 billion meme swipes across its base of more than 5 million users.
In a market dominated by global players like Tinder, Bumble and Hinge, Schmooze’s approach signals a shift from visual-first discovery to interaction-led compatibility. And with AI now stepping in as a digital wingman, the dating game may be moving from swipe right to speak right.
