Brands
Raymond undertakes employee engagement program
MUMBAI: Garment giant Raymond recently partnered with design and technology agency HEPTA to launch an Employee Engagement Platform for its annual event Interchange. The purpose of the entire exercise was to enable an ecosystem which would give Raymond a platform to engage with employees and a chance to the employees to partake in fun activities on the portal during the two-day event.
The portal enabled Raymond employees to participate in contests and quizzes. It also gave the employees access to various corporate videos and downloadable industry insights.
Raymond General Manager of IT Kunal Mehta says, “It was a pleasure working with HEPTA and having them on-board to design and support our Interchange Program for the top management at Raymond. HEPTA did a great job in a limited time span to design and develop the platform providing excellent customer experience. The entire team led by Faraz went beyond their scope to support us during the event. I look forward to working with HEPTA on many more initiatives at Raymond and would highly recommend them as partners.”
HEPTA founder and CEO Faraz Naqvi adds, “Working for a brand like Raymond is something we will always cherish. Not only did we get to work on a challenging project that added real value to their employees, but we managed to do it before the deadline. Their IT department’s timely support was crucial and we only have praises for them.
Founded in 2012, HEPTA has a client list of several brands for delivering result-driven user experience and technology services, such as Raymond, Godfrey Phillips, Palladium, Discovery Channel, Sanofi, Parag Milk Foods, Fountainhead, Indiabulls, etc.
Brands
IndiGo appoints captain Rohit Rikhye as head of operations control centre
Leadership change follows dgca penalties and december flight disruptions
MUMBAI: IndiGo has appointed Captain Rohit Rikhye as the new head of its operations control centre (OCC). The appointment, effective immediately following an internal announcement on Friday, sees Rikhye take over from Jason Herter. He will report directly to the chief operating officer (COO), Isidre Porqueras.
Captain Rikhye brings over 11 years of experience within IndiGo to the role. He previously served as chief pilot for standards, QA, and ops safety. In his new position, he is responsible for the airline’s central nerve centre, overseeing flight operations, including real-time coordination, planning, and dispatch; tracking and compliance, ensuring all flights adhere to air traffic control and safety regulations; and resource management, handling crew scheduling and rostering across the network.
The leadership transition comes after a period of significant operational challenges in December 2025. These lapses resulted in strict intervention from the directorate general of civil aviation (DGCA) in January 2026.
According to statements made by additional solicitor general Chetan Sharma on behalf of the civil aviation ministry, the regulator imposed penalties totalling Rs 22 crore on the airline. The regulatory response also led to the dismissal of a senior vice-president to address the systemic issues identified during the disruptions.
The OCC is critical to the airline’s daily performance, managing everything from flight paths to crew availability. By appointing a veteran from the safety and standards division, IndiGo aims to strengthen its regulatory compliance and ensure operational stability moving forward.
