MAM
Indian citizens trust defence forces and the PM the most: Ipsos survey
MUMBAI : The news is not so good for all of us who are part of the media. Our tribe ranks even below the police in terms of the trust that the general public places in it, if one were to go by the results of the quarterly survey, the Ipsos IndiaBus Trust in Institutions, conducted by global research company’s Ipsos India..
If the fourth estate is held in such low esteem by its primary customer, the Indian citizen, do media owners need to go back to the drawing board and do a rethink about their raison d’etre ? That’s question that begs an answer! An honest answer!
The Ipsos survey revealed that the defence forces (army, air force and navy) are the most trusted with a score of 56 pr cent, followed by Indian prime minister Narendra Modi who scored 45 per cent positive responses. The RBI came third with a 44 per cent score, followed by the supreme court.
Interestingly, all these institutions have improved their scores over the last quarter (in September) and have shown that the citizens have the highest faith in these institutions, as they continue to serve the nation with exemplary dedication and ethical work practices, says a press release issued by Ipsos India. To be fair even us media folks improved our trust score from 24 per cent in September 2024. But we are a far cry from the 36 per cent we notched up in June 2024.
Politicians (20 per cent), political parties (21 per cent), community leaders (22 per cent), and religious leaders (24 per cent), have even more reasons to be worried as they continue to lead in the distrust list.
The survey displayed certain pockets where the most trusted institutions have higher equity among the citizens.
The defence forces have received higher trust scores among the tier1 citizens (71 per cent), the north zone (69 per cent), the west zone (68 per cent), the employed (67 per cent), tier2 (63 per cent), metros (62 per cent) and males (61 per cent) etc.
The PM of the country received highest scores in the north zone (62 per cent), tier1 (57 per cent) and tier 2 (57 per cent) cities, the west zone (52 per cent), the employed (51 per cent) and males (48 per cent). Whlle the RBI was trusted most by the west zone (61 per cent), tier1 (59 per cent) and tier2 (54 per cent) citizens, the north zone (53 per cent) and the employed (52 per cent). Across these three institutions, they have a common thread of supporters with high trust – though only in the case of the RBI, trust is high in the west zone, Mumbai being the commercial capital of India.
Ipsos India group service line leader, public affairs, corporate reputation, CSR & ESG Parijat Chakraborty pointed out that the topper institutions are the backbone of the nation with their word being sacrosanct. “After all, they have stood the test of time in serving the nation with transparency, equality and justice. All these institutions command respect – whether our defence forces, PM of the country, the RBI, the supreme court of India, the parliament – and their reputation has been built over years of impeccable delivery and service to the nation,” he elaborated.
According to him politicians, political parties, community leaders, and religious leaders, are institutions that need to win the trust of the masses through greater transparency and fulfilment of their promises to the electorate and patrons on one hand and managing their reputation through visibility around their achievements via communication, not leaving anything to speculation. He highlighted one positive outcome from the survey for them. ”We see recovery in scores to the previous levels, after a dip in September,” he said.
(For the doubting Thomases who doubt the survey’s authenticity, at least use it as a guide post. Ipsos IndiaBus is a monthly pan India omnibus – which also runs multiple client surveys- that uses a structured questionnaire and is conducted by Ipsos India on diverse topics among 2200+ respondents from Sec A, B and C households, covering adults of both genders from all four zones in the country. The survey is conducted in metros, tier one, tier two and tier three towns, providing a more robust and representative view of urban Indians. The respondents were polled face to face and online. We have city-level quota for each demographic segments that ensure the waves are identical and no additional sampling error. The data is weighted by demographics and city-class population to arrive at a national average. )
Brands
Champions again: How India’s brands roared after the T20 World Cup win
From food delivery apps to dating platforms, Indian brands wasted no time riding the wave of India’s historic back-to-back T20 World Cup victory over New Zealand
Ahmedabad: On March 8, 2026, which also happened to be International Women’s Day, India scripted history by clinching the ICC Men’s T20 World Cup for the second consecutive time, defeating New Zealand in a thrilling final. As fireworks lit up stadiums and streets across the country, another kind of celebration erupted simultaneously: India’s marketing machine kicked into overdrive.
Within minutes of the final whistle, brands from every sector, tech giants, quick commerce players, streaming platforms, and even a condom brand, were racing to craft the cleverest, most culturally resonant posts. Here’s a breakdown of how India Inc. celebrated the nation’s historic win.
Zomato: The Repeat Order
Zomato, India’s ubiquitous food delivery app, kept things refreshingly simple. Playing on its own product language, the brand posted: “Repeat order delivered 🏆 #INDvsNZ.” It was short, punchy, and perfectly on-brand, a nod to India’s back-to-back title, framed through the lens of what Zomato does best: delivering again and again.
Netflix India: Now Watching History
Netflix India leaned into its streaming identity with a clever checklist format: “2007 ✅ / 2024 ✅ / 2026 ✅ / NOW WATCHING: HISTORY BEING MADE 🇮🇳💪.” By bookending India’s three T20 World Cup victories as a watchlist completed in real-time, Netflix framed the nation’s triumph as unmissable content, the kind of story only live cricket can tell.
Reliance Jio: Typing the Win
Telecom giant Reliance Jio delivered a wordplay masterclass: “India typed ‘WIN’ in Black Caps today. 🏆” The double entendre, referencing both the act of typing in capital letters and the Black Caps (New Zealand’s cricket team), was crisp, witty, and instantly shareable. It was a reminder that in the age of social media, the best brand moments often come in a single sentence.
Google India: Teen Bhai
Google India took a more data-forward approach, posting “Teen bhai… 🔥” alongside a screenshot of Google Search’s AI Mode highlighting India’s three half-centurions in the final, Abhishek Sharma (52 off 21 balls), Sanju Samson (89 off 46 balls), and Ishan Kishan (54 off 25 balls). It was a subtle showcase of its AI search capabilities wrapped in patriotic pride. “Teen bhai” (meaning “three brothers”) referenced the trio of batting heroes who powered India to a massive total of 255/5.
Zepto: The Women’s Day Double Whammy
Quick commerce platform Zepto scored the most culturally savvy moment of the day by merging two celebrations into one. Earlier on Women’s Day, Zepto had posted: “Women’s Day gift idea: World Cup trophy 🏆 #WomensDay2026.” After India’s win, they quote-retweeted their own post with the simple reply: “Gift delivered 🇮🇳💜.” It was meta, timely, and perfectly executed, riding both national pride and the Women’s Day conversation in a single stroke.
CashKaro: They Tasted So Good, India Ate Them Twice
Cashback platform CashKaro went for bold visual storytelling with a striking creative: a tiger sitting over the T20 World Cup trophy with a plate of kiwi fruit, accompanied by the tagline, “They tasted so good, India ate them twice.” The use of the tiger as India’s symbol, paired with a cheeky jab at New Zealand’s kiwi identity, made this one of the most talked-about creatives of the day.
Manforce: Round 2 Always Gives the Best Satisfaction
In perhaps the most audacious play of the lot, condom brand Manforce posted a creative featuring the T20 World Cup trophy against a stadium backdrop with the copy: “Guess Round 2 always gives THE BEST SATISFACTION.” The innuendo-laden post, hashtagged #BackToBackChampions, was quintessential Manforce, a brand well-known for consistently using cricket moments to drive cheeky, double-meaning campaigns that generate massive engagement.
Parle-G: Pehle Dip Se Aakhri Cup Tak
Beloved biscuit brand Parle-G went the emotional, illustrative route with a vibrant artwork showing Indian cricketers lifting the World Cup trophy superimposed onto a giant Parle-G biscuit. The tagline, “Pehle dip se aakhri cup tak / Parle-G humesha saath rahega” (From the first dip to the last cup, Parle-G will always be with you), was a masterstroke of nostalgia marketing, connecting the simple act of dunking a biscuit in tea to an entire nation’s cricket journey.
Domino’s India: No Kiwi on This Pizza
Domino’s India served up a deliciously savage quip: “India mein pineapple on pizza chala nahi, Kiwi toh kya hi chalta 😜🏆 #Champions #India.” By invoking the age-old pineapple-on-pizza debate, Domino’s made a clever statement: if Indians won’t accept pineapple on pizza, there’s certainly no room for the Kiwis (New Zealand) either. It was the kind of post that got fans and foodies alike sharing in equal measure.
JioHotstar: History Repeated, History Defeated
As the official streaming home of the ICC T20 World Cup, JioHotstar had the most at stake and arguably the biggest platform. The brand’s post was thunderous in its simplicity: “HISTORY REPEATED, HISTORY DEFEATED!” A bold, all-caps declaration that served as both a celebration of India’s second consecutive title and a subtle flex for the broadcaster that streamed every ball of it.
Tinder India: It’s a Match Again
Dating app Tinder India proved that no brand is too far removed from cricket fever with a perfectly on-brand line: “India just matched with the world cup again 💙🇮🇳.” By using its own core product concept, a “match”, to describe India’s World Cup triumph, Tinder struck a note that was both clever and effortlessly native to the platform’s voice.
Snabbit: Sabko Dho Diya
Home services startup Snabbit rounded out the celebrations with a pun-driven visual: an Indian jersey hanging out to dry, with the copy “Sabko dho diya, ab champions hawa khayenge,” roughly translating to “Washed everyone clean, now the champions ride the breeze.” The laundry-meets-cricket metaphor (“dho diya” means both “to wash” and “to thrash completely”) was a crowd-pleaser that perfectly captured the irreverent, punchy spirit of Indian moment marketing.
The bigger picture
What these posts collectively demonstrate is the extraordinary maturity of Indian digital marketing. Brands no longer simply congratulate, they connect their core product identity to the cultural moment in ways that feel earned rather than opportunistic. In the space of under an hour, the same victory inspired a food app to talk about repeat orders, a dating app to talk about matches, a laundry startup to talk about washing opponents, and a telecom giant to make a pun about capital letters.
The convergence of India’s World Cup win with International Women’s Day added yet another dimension, as Zepto demonstrated brilliantly, showing that the best brands are always watching for the intersection of multiple cultural conversations.
India’s cricketers gave the country a night to remember. And India’s marketers, it seems, were ready and waiting.
