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Covid2019 communication: Is it time to change OOH messaging?

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NEW DELHI: It has been close to three months since the announcement of a nationwide lockdown in the wake of Covid2019 and even longer since the governments across states have been trying to promote the necessary social distancing and other precautionary measures via advertising. While there has been constant innovation in digital and TV commercials, with the constant addition of newer faces and updating of messaging with changing scenarios, OOH hoardings are still covered in the initial set of messaging. Case in point, the following hoardings spread across Mumbai, which have been a constant for months now!

Posterscope India director Fabian Cowan believes that for communication to be effective it needs to be refreshed with time, based on the current environmental cues and prevalent truths. Therefore, a refreshed set of creatives and communication is most certainly required to be promoted by the civic bodies.

“The elements and tone need to be in line with the current stage of the pandemic. If staying at home was the single-minded focus at the start of the pandemic, maintaining the right kind of social distancing could be the line of thought in the current context as restriction begins to ease.”

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Laqshya Media group CEO Atul Shrivastava adds, “The Covid2019 communications had utilised the OOH space for over two months. However, awareness is still needed especially in the larger cities where the curve is still climbing. Therefore, a few strategic locations with high visibility should be chosen for specific Covid2019 communications. As people start going back to offices across the country and supply chains open up, there needs to be a healthy balance between public service and commercial activity.”

Kinetic India co-CEO Charanjeet Arora feels while it is important to refresh the messaging, it is totally the government’s call to do it or not. “Honesty, it is a pandemic and the government understands the magnitude of it. In their long list of priorities, I think saving lives is on top right now.”

He continues, “If I talk about just Delhi and Mumbai, they are much evolved markets and internet penetration is quite high. People are aware but there is a constant need for communication because the memories in our country are constantly shuttling. It is important to have this (Covid-centric) communication but there is a need to work on the frequency as we have to build the sentiments of businesses back. For example, in Delhi, at least 30 per cent of all OOH billboards should have this communication but the areas should be chosen based on the need.”
So, should the brands be taking the onus of acquiring OOH space and share Covid-related messaging?

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Arora doesn’t think it will be wiser for brands to constantly keep talking about the pandemic in their messaging. “Brands need to be subtle and empathetic in their communication, surely. It shouldn’t look like a high-decibel sales pitch. But they should be talking about their own brand experience and usage.”

If Cowan as to be believed, brands too are looking forward to incorporating the same style of out-of-home messaging going ahead. He says, “Currently there are encouraging signs with regards to the increased number of enquiries and considerations being made on possible open markets, especially with respect to green zones. We see this as a positive development. While these discussions currently are in the realm of media possibilities and its deployment our sense is that the communication will largely be centred around sales and benefits of ownership of such products given the current context.”

Shrivastava says that most brands are trying to strike a balance between awareness and sales pitch and the pure commercial advertising will take a few more weeks to come back. “They are keeping marketing communications sensitive, meaningful, relevant and optimistic. Many companies have launched new initiatives to give them an edge in the age of the New Normal. The brands are communicating these initiatives more to portray to the consumers that they care for their employees and their consumers.”

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Brands

upGrad acquires Internshala in 90 per cent stock deal to own career funnel

Deal aims to scale Internshala’s revenue from Rs 45 crore to Rs 100 crore

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MUMBAI: upGrad has acquired Internshala, the world’s largest internship and early-talent marketplace, in a bid to stitch education, skilling and employment into a single career pipeline.

The transaction, announced on 26 February, is structured as a 90 per cent stock-swap, with the financial terms undisclosed. The deal deepens upGrad’s push to control the full career lifecycle, from learning to hiring, at a time when India’s skilling economy is under pressure to deliver outcomes, not just credentials.

Founded in 2010, Internshala claims more than 34 million registered users and 450,000 employers, with roughly 3 million active applicants each year. Over 40 per cent of its users come from tier 2 and tier 3 cities, and most of the platform’s traffic is organic. The company currently reports an annual revenue base of Rs 45 crore.

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Under upGrad’s ownership, Internshala is expected to scale aggressively. The company aims to grow the platform’s revenue to Rs 100 crore and beyond, backed by increased investment in product development, AI-led talent matching and enterprise hiring solutions.

Internshala will continue to operate as an independent brand, led by its founder and CEO Sarvesh Agrawal, while tapping into upGrad’s technology stack, distribution and learning ecosystem.

“Education and employment in India have operated in silos for too long,” said upGrad head of corporate strategy and growth Chirag Samdaria. He said the acquisition strengthens the earliest and most consequential stage of the career journey, where intent is high and outcomes can be shaped.

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Agrawal described the deal as a natural convergence of learning and opportunity, adding that the partnership would allow Internshala to skill millions of candidates and supply pre-trained talent to employers at scale.

Investec acted as exclusive financial adviser to Internshala.

The acquisition marks a strategic milestone for upGrad as it seeks to position itself not merely as an education provider, but as an end-to-end workforce development platform aligned with India’s evolving labour market.

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