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Kantar launches FMCG out of home consumer panel in India

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Mumbai: Marketing data and analytics company Kantar has launched a FMCG panel that tracks out of home purchases in India. The panel has already been up and running across ten countries around the globe before finding its way to India in June 2022.

This in-depth panel will track and report purchases made for a total of 13 out of home (OOH) categories which include 11 F&B and two QSR categories. Within the QSR categories (pizzas and burgers) not only out of home, but in-home orders/consumption will also be captured.

The panel will cover 11,000 individuals aged between 15-49 years across both genders, covering NCCS A, B, and C amongst 10L+ population Indian towns.

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The data will be captured in real time at the purchase occasion itself through a 100 per cent self-filling application. Since the consumer will fill the survey live, it will be actual purchases being recorded and not re-called ones. The reporting of the data will however be done at a monthly level to keep it in line with Kantar’s already existing and successful in-home panel. Eventually, the panel will be able to provide a 360-degree view of the consumer purchases- both from an in-home and OOH perspective.

Important key highlights from the inaugural leg: Firstly, the out of home chocolate market is worth Rs 1.1 billion with more than 40 per cent of the population buying in a quarter. The quantity purchased over a quarter of 370 grams is purchased per person. Secondly, two-third of individuals purchasing salty snacks consumed out of home opt for potato chips and lastly, chocolate and not vanilla is the dominant flavor consumers opt for ice creams, with 25 per cent volumes being contributed for out of home consumption.

Speaking on this launch, Kantar managing director – Worldpanel division K. Ramakrishnan said “We are very excited at the launch of India’s only robust FMCG OOH panel. This panel will collect consumer data in real time and provide extremely actionable insights to the FMCG companies who operate in India and help them make informed marketing decisions.”

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Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal

Tax authorities flag alleged misclassification of restaurant services

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MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.

The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.

The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.

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In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.

The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.

Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.

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The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.

The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.

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