MAM
Global offshore outsourcing meet on 23-24 April
MUMBAI: Well, the results of big guns Wipro and Infosys may not have been inspiring, but business process outsourcing still evokes a lot of interest amongst the IT fraternity.
The first ever Global Offshore Outsourcing Summit 2003 (GOOS2003) will be held in Mumbai on 23-24 April at the JW Marriott, Mumbai. A press release states that the intent is to showcase India’s outsourcing strengths in US$ 200 billion global outsourcing marketplace.
GOOS 2003 will address several issues through ten carefully designed, thought- provoking sessions spread over two days with over thirty speakers from all over the world. Accomplished speakers from companies such as AHI, Convergys, Ernst & Young, Fleet Bank, Chase, Gartner, GE, Infosys, JP Morgan, Mckinsey, Msource, SITEL, Spectramind, Tracmail, VIEW Group amongst others will participate.
The summit, organised by the Indo-American Chamber Of Commerce (IACC), is expected to be a platform for global customers and India-based BPO companies to understand and highlight the finer aspects of global outsourcing business. GOOS2003 also presents an opportunity to showcase the competitive advantages of the Indian BPO companies to the customers in the US, the release adds.
IACC president – WIC Farokh T Balsara was quoted in the release as saying: “Through this summit, IACC wants to project India not just as a significantly lower cost outsourcing option for US companies, but also as a destination with reliable infrastructure and best-in-class quality of service.”
Conference chair and VIEW group country head Gopal Jain says that the conference will demonstrate that Indian BPO companies are making rapid strides in terms of moving up the value chain. “The summit will also attempt to address the various concerns raised in the recent past relating to protectionist measures in the US, geopolitical concerns that hamper global trade flows, and questions on India’s ability to move up the value chain,” he added.
Ernst & Young, the knowledge partners for this summit, will present the findings of the survey they have been conducting on offshore outsourcing in India.
MAM
The Merit of Madness: How AI is Changing the Game in Advertising
By Ritz Malik, founder, Ritz Media World.
MUMBAI: When it comes to growth in a competitive landscape, a businessman always has to be a firm believer in Darwinism. You either need to bring a better product, or a better price, or both to the table to get customers and scale. Without this value proposition, you remain unnoticed, and staying unnoticed is not something that a brand wants to do.
You have to do all this and also make sure that you stay cashflow positive at the same time. Otherwise, you’re at a real risk of becoming a large hollow balloon that your competitors are just waiting for to explode or implode under its own weight.
As we’ve entered the era of AI, the notion of a product’s efficacy, cost efficiency, marketability, workflow management, and logistics reliability has become increasingly relevant and prevalently impactful. None of this is background noise anymore. It is the difference between bleeding money on traditional media and actually engineering a profitable campaign.
For example, META’s AI Algorithm has finally given us the ability to measure the ‘CREATIVE’ for a business’s promotions. The best part is that we can do so organically. Content that is actually relevant to the target audience gets more views through reach. This tells us exactly how the audience is reacting before we even scale the budget. This is how we have been gifted the ability to provide merit to the madness of the creative process.
So, our process is as follows:
A set of creatives is built for social media
Their performance is closely monitored for reach and engagement.
Based on the best organic performance, we choose the creative.
Make micro adjustments to add a sales proposition and CTA (but keep it subtle)
Publish the modified creative as an ad.
There’s a lot that goes on in between, but this is the basic method for getting it right. And this is just the AI that’s being used by platforms across the world.
AI utilisation is something that has greatly made the creative process a lot easier. As an agency that thrives on coming up with ideas that are out of this world, we have made the most of leveraging AI to bring ideas to life without spending a fortune.
So, this way, the ability to create high-impact brand stories is no longer under the tyrannical gatekeeping of large budget organisations. It is now that merit solely falls on the storyteller.
Now, AI-powered content production and the AI algorithm on Social Media platforms are asking the question: Is your content compelling?. If yes, the audience will watch your content, share it, and engage with it.
And when it comes to keeping budgets down, we can surely say that it holds the capability to execute million-dollar shoots at a fraction of the cost.
For example, we recently came across a creative challenge by a major Real Estate Developer from Gurugram. They had signed a celebrity couple for their brand ambassadorship a few months ago. They were now about to launch their new project, but for some reason, they could not get their shoot done.
What we came up with was to use the likeness of this celebrity couple and place them throughout the project’s feature video. With the help of AI generation, we were able to rebuild a completely new feature video with their brand ambassadors in 2 days, and no additional physical shots were required.
Imagine being able to save 50-60 lakhs in production costs, 15-20 days in production time, and comfortably be ahead of schedule to launch the project.
This has changed the game entirely. With AI, you can now just acquire the likeness rights of celebrities, and you can just build environments and scenarios with them. The balance between creative and artificial intelligence isn’t a battle for control; it is simply the ultimate tool for survival and scale in a landscape that rewards the fastest and the smartest.
