Routine customer queries shift to AI, putting pressure on outsourcing and entry-level jobs
Oracle ruling on resale rights returns to spotlight in £270 million legal battle
First four titles drop with upscaled graphics as digital pivot follows heavy layoffs
Brenda Fernandez's decade-long climb from event coordinator to Microsoft communications manager shows how corporate events have become a serious PR and pipeline discipline
New pilot lets users stream owned games free with short ads before gameplay
