News Broadcasting
CNBC TV 18 partners with IACC for Indo-US BPO Summit
MUMBAI: CNBC–TV18, for more than sixteen years has provided real-time coverage on financial markets and daily business information to the financial fraternity and the viewers at large. With this, the channel has also become the pioneer in successfully building communities in various sectors like finance, start-ups, SMEs, to name a few. Continuing this legacy, CNBC–TV18 aims to target one of India’s fastest growing segments and the largest private sector employer – the Business Process Outsourcing (BPO) industry by partnering with Indo-American Chamber of Commerce (IACC NIC) to announce the very first Indo-US BPO Summit. The summit will take place on March 29-30, 2016 at Omni Orlando Resort at Championsgate, Florida, USA.
In today’s dynamic business landscape, technology has enabled Speed, Skill and Scalability as a basic need to augment in the digital economy. To be fast, and to stay ahead of the curve, organisations need to constantly innovate, be agile, and be better engaged with their customers through all channels – for which Business Process Outsourcing (BPO) is a key lever. The objective of the summit is to both introduce the opportunities that are unfolding in the ‘New India’ at a rapid pace, offering an attractive market for US MNCs, as well as to explore the rapidly evolving outsourcing landscape and the benefits that global companies are experiencing.
Key themes at the summit will include: The Rise of the Omni Channel; Talent Trends; Accelerating Business Transformation & Innovation through Outsourcing; India beyond the Metros; Digital Transformation and the ‘New India’ to name a few.
The line-up of plenary and featured speakers at the Summit will be an unprecedented gathering of some of the most influential thought leaders in the BPO arena as well as practitioners, policy makers, and CEOs from leading global BPOs. Some of the prominent speakers at the summit are:
- Srinivas Krishna, Director, Strategic Deals, Microsoft
- Urvashi Sheth, Sr. Director, Global Customer Care, SanDisk Corporation
- Mark Bittman, Director, Strategic Planning, Dell
- Joseph Muhitch, Director of Customer Care, Americas, Alcatel Lucent Enterprise
- Harish Jayaram, Head of Global Outsourcing & Business Process Management, SunEdison
- Paul Dixon, Senior Vice President Operations, Time Inc.
- David Brown, Global Lead Shared Services and Outsourcing Advisory, KPMG LLP
- Viral Thakker, Partner, KPMG
- Phil Fersht, CEO and Industry Analyst, HfS Research
- Melissa O’Brien, Research Director, Contact Center and Omni-Channel Operations and BPO, HfS Research
- John Willmott, CEO, Nelson Hall
- Prasenjit Bhattacharya, CEO, Great Place to Work
“I wish all the success to the Indo-US BPO Summit,” commented the Minister of Finance, Corporate Affairs and Information and Broadcasting in India Arun Jaitley. “Our relationship with USA is the most dynamic and defining relationship of the 21st century. I hope it will help in bringing the US and Indian business and professional communities closer besides showcasing the important deliberations in the Services Industry.”
Speaking about the summit, chairman Quatrro and IACC-NIC Summit chairperson Raman Roy said, “In the age of digital disruptions, businesses need the Speed, Skill and Scalability to remain ahead of the curve. Outsourcing is the key to offer that agility and flexibility to organizations to remain relevant and enable wins in the marketplace through the power of integrated partnerships. This Summit aims to present the advantage and collaborative solutions from the Indian BPO industry; to our largest client market – US.”
Registration for the inaugural Indo-US BPO Summit is open. Log on to: www.indo-usbposummit.com
News Broadcasting
CNN-News18 to host Kolkata Town Hall on Hooghly River
‘Bhalobasa Bengal Inspiring Bharat’ event on April 20 brings cultural icons, trailblazing women and leaders aboard a cruise to celebrate Bengal’s enduring influence.
MUMBAI: Bengal is about to make fresh waves on the Hooghly and this time the current is pure conversation. CNN-News18 is taking its iconic Town Hall format to the waters of the iconic Hooghly River on 20 April 2026 with a special edition titled ‘Bhalobasa Bengal – Inspiring Bharat’. The floating event will celebrate the state’s rich cultural legacy and how its ideas, creativity and spirit continue to shape the rest of the country.
The unique riverside setting draws on Bengal’s history as a cradle of reform, art and intellectual thought. The speaker line-up mirrors that diversity: cultural heavyweights Mithun Chakraborty and Sreenanda Shankar will share the stage with trailblazing “Devis” such as Tanya Sanyal (India’s first woman firefighter in aviation), Ipsita Chakraborty (Kolkata’s first woman bartender) and Reshma Nilofer Visalakshi (Nari Shakti awardee and marine pilot). Music will flow through the celebrated pianist-vocalist duo Sourendro and Soumyojit, while public life and governance will be represented by Smriti Irani, Leander Paes, Saira Shah Halim, Keya Ghosh, Rekha Patra, Roopa Ganguly and Babul Supriyo.
CNN-News18, editorial affairs director, Rahul Shivshankar, said the event honours voices that carry Bengal’s legacy forward. Smriti Mehra, CEO – English & Business News, Network18, added that Bengal’s stories resonate far beyond its borders, especially as the state heads into polls.
From the first woman to battle flames in the skies to legendary actors who shaped Indian cinema, the gathering promises a rich mix of inspiration, courage and candid dialogue. In a city where culture has always flowed as freely as the river itself, CNN-News18 is turning the Hooghly into a floating forum for ideas that matter.
Tune in on 20 April on CNN-News18, CTV and YouTube to catch Bengal’s heartbeat in full flow.
