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Whether BARC action can stop unethical practices?

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MUMBAI: Can businesses and industries practise their art of selling fairly although they have ‘Fair Practices’ training during academic courses, workshops and several ISO and other certifications? There seems to be the fear of the lawman, and not the law in India. If the traffic cop is watching, nobody would jump a signal on the highway, if the competition or the monopolies regulator is watching closely, none would dare to contravene rules. The case in point is of two television broadcast channels which had been caught trying to influence the sample of a rating agency in order to get higher viewership numbers, which in turn would help them get higher advertising revenue.

Close on the heels of Tamil Nadu-based Raj TV having been issued a legal notice by audience measurement body Broadcast Audience Research Council (BARC) India, another similar contravention of law has been caught by it.

The Tamil Nadu-based satellite television network Raj TV was, in March 2016, issued a legal notice by BARC which, as reported by indiantelevision.com, alleged that certain ‘sample’ homes with viewership meters “have been approached and have been asked to watch your channel ‘Raj TV’ in exchange for some financial consideration.”

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And now, BARC India and Kerala TV Federation (KTF) have filed a police complaint with the director-general of Kerala police after the former’s vigilance team received complaints regarding attempts to retrieve addresses of BARC India panel homes and influencing them.

KTF is a trade body representing Malayalam channels in Kerala. Speaking to indiantelevision.com, Asianet MD and KTF president K Madhavan said that it had facilitated BARC’s police complaint against certain unidentified individuals who are trying to influence sample homes. “More the number of panels, more is the likelihood of such problems,” Madhavan said.

Thiruvananthapuram-based Federation secretary and Kairali TV MD John Brittas could not be reached for comment on the possible way forward, and concrete action on the ground. But, the fact remains how effective will a mere complaint be, or how efficiently will the local police in the distant state of Kerala act against local unlawful persons on the basis of a complaint from a ratings body based in Mumbai or Delhi.

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The complaint was filed after the BARC India vigilance team’s gathered conclusive evidence of more than one effort to tamper with its TV viewership measurement system in favour of a couple of channels. Preliminary scrutiny by the on-ground vigilance team has confirmed that attempts had been made by some individuals to not only find out addresses of the TV panel homes, but also to incentivise them and influence their viewership.

These acts of the suspects are a cause for concern for BARC India and the broadcasting community in Kerala, and are allegedly causing financial losses to other channels. Kerala Police are reportedly investigating the matter further.

As per its established standard operating procedure, BARC India immediately quarantined the impacted panel homes from its TV viewership measurement system to ensure efforts at infiltration don’t impact the ratings of channels operating in the region.

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In the case of Raj TV too, it seemed like a one-off case. “The network, in order to garner higher ratings, was perusing households with the meter boxes to tune in to its channels. BARC found this as a criminal offense and hence have issued a legal notice to the broadcaster,” a source close to the development had said.

However M Ragunathan, director of marketing at Raj Television Network, had termed the allegations as ‘baseless.’

It seems BARC is trying its best to send out a strong message to channels and broadcasters that such unethical means of influencing their respective ratings are not going to be taken lightly. BARC is attempting to project that it is not a toothless body. It is the first time that it has filed an FIR after meeting the Kerala director-general of police against these “criminal activities.”

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In the fresh case, Dasgupta, in a statement earlier, said, “TV industry trades on the currency released by BARC India and we understand how important every rating point is to the broadcaster. We have evidence of a couple of broadcasters trying to tamper with our panel homes to improve ratings. We have taken steps to quarantine the affected panel homes. While we have filed a complaint this time, we want the industry to be aware that, going forward, BARC India will stop publishing ratings for those channels found involved in such activities,” he said.

“Well done, BARC, for taking strong action against those tampering with the system. Must name and shame offenders,” Dentsu Aegis Network South Asia Chairman and CEO Ashish Bhasin has tweeted.

It remains to be seen whether BARC is going to name or shame the broadcasters in question. It’s over to team BARC.

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Awards

Hamdard honours changemakers at Abdul Hameed awards

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NEW DELHI: Hamdard Laboratories gathered a cross-section of India’s achievers in New Delhi on Friday, handing out the Hakeem Abdul Hameed Excellence Awards to figures who have left their mark across healthcare, education, sport, public service and the arts.

The ceremony, attended by minister of state for defence Sanjay Seth and senior officials from the ministry of Ayush, celebrated individuals whose work blends professional success with a sense of public purpose. It was as much a roll call of achievement as it was a reminder that influence is not measured only in profits or podiums, but in people reached and lives improved.

Among the headline awardees was Alakh Pandey, founder and chief executive of PhysicsWallah, recognised for turning affordable digital learning into a mass movement. On the sporting front, Arjuna Awardee and kabaddi player Sakshi Puniya was honoured for her contribution to the game and for pushing women’s participation onto bigger stages.

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The cultural spotlight fell on veteran lyricist and poet Santosh Anand, whose songs have echoed across generations of Hindi cinema. At 97, Anand accepted the honour with characteristic humility, reflecting on a life shaped by perseverance and hope.

Healthcare honours spanned both modern and traditional systems. Manoj N. Nesari was recognised for strengthening Ayurveda’s place in national and global health frameworks. Padma shri Mohammed Abdul Waheed was honoured for his research-backed work in Unani medicine, while padma shri Mohsin Wali received recognition for his long-standing contribution to patient-centred care.

Education and social development also featured prominently. Padma shri Zahir Ishaq Kazi was honoured for decades of work in education, while former Meghalaya superintendent of Police T. C. Chacko was recognised for public service. Goonj founder Anshu Gupta received an award for his dignity-centred rural development initiatives, and the Hunar Shakti Foundation was honoured for empowering women and young girls through skill development.

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The Lifetime Achievement Award went to former IAS officer Shailaja Chandra for her long career in public healthcare and governance, particularly in the traditional systems under Ayush.

Speaking at the event, Hamdard chairman Abdul Majeed said the awards were a tribute to those who combine excellence with empathy. “These awardees reflect Hakeem Sahib’s belief that healthcare, education and public service must ultimately serve humanity,” he said.

Minister Seth struck a forward-looking note, saying India’s young population gives the country a unique opportunity to become a global destination for learning, health and wellness by 2047.

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The ceremony also featured the trailer launch of Unani Ki Kahaani, an upcoming documentary starring actor Jim Sarbh, set to premiere on Discovery on 11 February.

Instituted in memory of Unani scholar and educationist Hakeem Abdul Hameed, the awards have grown into a national platform that celebrates those building a more inclusive and resilient India. For one evening at least, the spotlight was not just on success, but on service with substance.

 

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