Cable TV
Time Warner Cable names John H. Keib as EVP & COO, residential services
MUMBAI: Time Warner Cable Inc. has named John H. Keib as executive vice present and chief operating officer of residential services.
In this role, Keib will lead the service delivery, customer care, marketing and sales operations for the company’s residential services business.
Time Warner Cable COO Dinni Jain said, “Since I joined the company in early 2014, I have relied heavily on John’s expertise and his honest assessment of our company’s strengths and weaknesses. Over the past year, we have made a remarkable turnaround in our residential performance, and I credit John and his leadership style for helping us get there. With residential marketing, sales, call centers and technical operations all aligned, John and his team will pave the way for us to deliver on our customer promises.”
Previously, Keib served as EVP, Residential Operations. Throughout his career, Keib has been instrumental in the launch and growth of new products and services, including high-speed internet, video, digital phone, business class and local programming. He got his start in the industry with Thomson Multimedia and later with DirecTV in New York City. Subsequently, he joined Time Warner Cable’s marketing team in 1998 working on the launch of Road Runner high speed Internet service in Central New York.
In 2006, he was promoted to regional vice president of marketing and sales, overseeing projects for the Northeast. In 2007, Keib was named RVP of marketing and sales for the Southern California Region, and then RVP of marketing and sales in the New York City Region in 2008.
In 2009, Keib returned to upstate New York as President of residential services for the Northeast/National Region. In 2010, he served as president of residential services for the company’s West Region, before returning to New York City as EVP, chief care & technical operations officer in 2013.
Cable TV
Hathway Cable appoints Gurjeev Singh Kapoor as CEO
Leadership change comes as cable TV faces shrinking subscriber base and modest earnings pressure
MUMBAI: Hathway Cable and Datacom has tapped industry veteran Gurjeev Singh Kapoor as chief executive officer, marking a leadership pivot at a time when India’s cable television business is under mounting strain.
Kapoor will take over from Tavinderjit Singh Panesar, who is set to retire in August after a long innings with the company. Panesar, chief executive since 2023, has held multiple leadership roles at Hathway, including his latest stint beginning in 2022.
Kapoor brings more than three decades of experience in media and entertainment. He most recently led distribution at The Walt Disney Company’s Star India business, now part of JioStar. His career spans television distribution and affiliate partnerships, with stints at Sony Pictures Networks India, Discovery Communications and Zee Entertainment.
Panesar, with over three decades in the industry, has worked across strategic planning, distribution and business development in media, broadcasting and manufacturing. His past associations include ESPN Star Sports, Star India, Apollo Tyres and JK Industries.
The transition lands as the cable sector grapples with structural disruption. Traditional operators are losing ground to streaming platforms, while telecom and broadband players tighten the squeeze with bundled offerings.
An EY report estimates India’s pay-TV base could shrink by a further 30 to 40 million households by 2030, taking the total down to 71 to 81 million. The slide follows a loss of nearly 40 million homes between 2018 and 2024, a contraction that has already wiped out more than 37,000 jobs in the local cable operator ecosystem.
Hathway’s numbers reflect the strain. The company reported a consolidated net profit of Rs 93 crore for FY25, down from Rs 99 crore a year earlier. Revenue inched up to Rs 2,040 crore from Rs 1,981 crore. As of December 2025, it had about 4.7 million cable TV subscribers and roughly 1.02 million broadband users.
Kapoor steps in with a familiar brief but a shrinking playbook. In a market where viewers are cutting cords faster than companies can reinvent them, the new chief executive inherits a business fighting to stay plugged in.
