e-commerce
Swiggy orders fresh talent, puts Anuj Gupta in revenue driver’s seat as VP
MUMBAI: Swiggy just ordered itself a fresh hot serving of growth—with extra toppings of expertise. The food delivery giant is turning up the heat in its growth kitchen by appointing seasoned omnichannel wizard Anuj Gupta as vice president of revenue and growth for its food marketplace. Clearly, Swiggy knows the secret sauce to stay ahead: hiring a seasoned chef of consumer-tech strategy.
Bringing more than 14 years of consumer-tech and retail mastery to Swiggy’s table, Gupta is tasked with spearheading strategic initiatives that’ll spice up user growth, revenue expansion, and brand power.
Previously, Gupta co-founded Thimblerr, transforming it into a powerhouse in fashion supply-chain solutions. Before stitching success at Thimblerr, he held key positions at Zivame, notably as chief revenue officer, dramatically shifting it from a marketplace to India’s biggest women’s intimatewear brand, driving revenue up by a staggering 12 times in just four years. Now that’s some impressive brand makeover!
Notably at Zivame, Gupta also boosted six month customer retention by 1400 basis points and increased purchase frequency by 25 per cent. These numbers aren’t just impressive—they’re sizzling hot!
At Swiggy, Gupta’s culinary magic will focus on optimising revenue streams, enhancing customer experience, and maximising platform growth. Whether it’s perfecting the recipe for customer retention or cooking up tasty innovations in user engagement, he’s got a proven appetite for results.
Gupta’s earlier stints include impactful roles at Myntra, JPMorgan Chase, and co-founding ventures like Flont and Citizens for Accountable Governance. Clearly, he loves wearing multiple hats—and looks good in all of them!
With Gupta behind the wheel, Swiggy aims to deliver an enhanced dining experience for millions across India, one delicious strategy at a time.
e-commerce
ONDC names Vibhor Jain MD and CEO; Rohit Lohia joins as CBO, Manoj Thakur as CTO
Leadership formalised as open commerce network sharpens focus on scale and user value
The Open Network for Digital Commerce has formalised Vibhor Jain as managing director and chief executive officer, cementing a leadership transition at India’s ambitious open commerce platform as it pushes for scale and relevance.
Jain, who had been serving as acting chief executive officer since April last year following the exit of Thampy Koshy, steps into the role with effect from 7th April , according to a report by The Economic Times. He previously served as chief operating officer at the government-backed network, which enables buyers and sellers to transact across applications through an open, interoperable system.
Setting out his strategy, Jain underscored the network’s differentiated architecture. “Going forward, we are concentrating on what open, interoperable infrastructure can uniquely enable, things that no single platform has the incentive or the architecture to do,” he said.
He added that the immediate priority is to widen ONDC’s impact across user cohorts often underserved by platform-led commerce. “My priority is to deepen the value ONDC creates for the people it exists to serve: kisaans, karigars, kiranas, gig workers, first-time investors, and daily commuters across India,” he said.
Jain also flagged leadership reinforcement within the organisation, noting that ONDC has “a strong and exciting leadership team in place”, with Rohit Lohia joining as chief business officer and Manoj Thakur as chief technology officer.
With over 18 years of experience spanning entrepreneurship and consulting, Jain brings a track record in technology-led, large-scale transformation programmes and internet businesses. At ONDC, he has been closely involved in shaping strategy and operations as the network seeks to move digital commerce away from platform-centric models towards an open network approach.
Before ONDC, Jain worked with JUMO, where he helped set up the fintech firm’s India operations, and led the India launch of Mobike, handling regulatory, policy and operational aspects of its market entry. Earlier, he co-founded Atlanta Healthcare, an air quality management company, and spent more than a decade in consulting roles at Andersen and EY, advising governments on public policy and technology-driven reforms, including work on the Aadhaar programme and tax systems.
The mandate is clear but the path is complex. As ONDC attempts to rewrite the rules of digital commerce, Jain now carries the burden of turning open architecture into mass adoption, in a market still dominated by platform power.
