e-commerce
ShipRocket offers high-speed dispatch and shipping service for e-retailers
MUMBAI: KartRocket, an e-commerce platform for SMEs and retailers, has launched a new powerful order-processing and shipping service for its e-retail clients, ShipRocket.
The one-click service, based on the SAAS (Software as a Service) model, allows e-commerce ventures to enjoy the benefits of the highly efficient delivery management service. ShipRocket enables its clients to dispatch a shipment, pick a courier company, assign an airway bill number and print a shipping label amongst other facilities.
The service prints all packing slips in batches providing easy access to all customers and order information in one place. Order statuses change automatically from ‘dispatch’ to ‘shipped’ and from ‘shipped’ to ‘delivered’, facilitating the tracking of order history for a particular order. The final consumer is notified via auto-emails and SMSes when the order moves through dispatch and delivery. ShipRocket manages remittance from various companies and is fully integrated with Amazon and eBay.
Kartrocket.com CEO and co-founder Saahil Goel commented on the new service saying, “ShipRocket is a phenomenal new technology that we have introduced to smoothen the work of those who want to sell their products online. The service has extended coverage with shipping enablement to over 12,000 pin codes including 6,000 COD pin codes. We follow the policy of a uniform contractual agreement for all clients, enabling multi-vendor management with vendor panels for all our clients. We truly hope to revolutionize the e-commerce space with this excellent introduction.”
Keeping true to its promise of providing unmatched coverage and reach to its clients, the company is looking at adding more shipping service providers in local regions in the quarters to come.
e-commerce
Amazon unveils first Trustworthy Shopping Experience Report
32,000 bad actors targeted, 15 million fake products removed in 2025.
MUMBAI: In a marketplace where trust is the real currency, Amazon is showing its receipts. Amazon has released its first-ever Trustworthy Shopping Experience Report, offering a detailed look at how it polices its vast digital shelves from counterfeit crackdowns to scam detection and review authenticity. At the heart of the report is a four-pronged strategy, proactive controls, risk anticipation, enforcement against bad actors, and consumer protection. The scale is staggering. Since 2020, Amazon’s Counterfeit Crimes Unit has pursued over 32,000 bad actors globally through litigation and criminal referrals spanning 14 countries.
The clean-up drive accelerated in 2025, with the company identifying and disposing of more than 15 million counterfeit products worldwide. Legal action also led to the takedown of over 100 websites linked to fake reviews and scams, an ongoing battle in the age of algorithmic manipulation.
Behind the scenes, artificial intelligence and machine learning are doing the heavy lifting. Amazon says it monitors billions of daily interactions across listings, reviews, and seller activity to spot trouble before it surfaces. Its predictive systems can even flag potentially infringing listings for trending products before brands raise the alarm.
Tools like Omniscan, which verifies product safety information at scale, and SENTRIX, designed to detect and eliminate phishing websites, are part of this expanding tech arsenal. Together, they aim to reduce risk while keeping the platform usable for legitimate sellers.
That balance between protection and friction is a tightrope Amazon acknowledges. Rohan Oommen, Vice President of Worldwide Customer and Partner Trust, noted that while safeguards are critical, they must not stifle genuine businesses. Features like the Account Health Dashboard are meant to give sellers clearer visibility into compliance and performance.
Consumer-facing measures are also getting sharper. From direct safety alerts to recall notifications and refund guidance, Amazon is leaning into transparency, backed by partnerships with consumer organisations to raise awareness.
The report’s release follows the expansion of Amazon’s Counterfeit Crimes Unit into India, signalling a deeper push into one of its fastest-growing markets, with closer coordination planned between brands, sellers, and law enforcement.
In short, as online shopping grows more complex, Amazon is betting that trust built through data, enforcement, and a fair bit of algorithmic vigilance will be its most valuable product yet.
