Broadband
Reliance Jio to provide 4G at Wankhede Stadium during IPL
MUMBAI: The telecom venture of Mukesh Ambani-led Reliance Industries, Reliance Jio Infocomm, has chosen the Wankhede Stadium to provide its 4G services through Wi-Fi.
Around 30,000 people who will come to see the eighth edition of the Indian Premier League (IPL) will be able to enjoy the services. At present, the organization has started to test the 4G services at the stadium.
The infrastructure to provide Wi-Fi along the entire stadium has been set up and the company has begun trials of the service. Besides, the company’s executives are working on varied factors so that high-speed services are efficiently delivered to the people.
Out of the eight franchise cricket teams of the IPL, Mumbai Indians, is owned by IndiaWin Sports Pvt. Ltd., which belongs to the group of Reliance Industries. This is the main reason why Reliance Jio has chosen Mumbai’s Wankhede Stadium to offer its services. Seven T20 league matches of Mumbai Indians will be played at Wankhede Stadium. The first match at Wankhede Stadium will be of Mumbai Indians against Kings XI Punjab on 12 April.
Some other league matches that Mumbai Indians will play at Wankhede Stadium will be against Chennai Super Kings on 17 April, SunRisers Hyderabad on 25 April, Rajasthan Royals on 1 May, Delhi Daredevils on 5 May, Royal Challengers Bangalore on 10 May and Kolkata Knight Riders on 14 May. Spectators of all these matches will be able to enjoy the 4G service experience.
Preparations of Reliance Jio Reliance Jio is gearing up for its official launch of 4G services. It is conducting varied tests in different regions of the country to provide efficient services.
It has chosen few campuses of Indian Institute of Technology (IIT) and high-streets in some of the states, for the same. In January, the organization offered the services to many entrepreneurs from around the world who were present at Vibrant Gujarat summit held in Gandhinagar. Providing 4G internet services for four – five hours at Wankhede Stadium will be completely different than the previous trials. Cricket fans will have a different experience when they will be able to send real-time images and videos and also do video-chats with people outside, using the 4G service.
Reliance Jio is the first telecom company to acquire pan-India unified licence that enables it to give 4G services. After the recently concluded government’s spectrum sale, Reliance Jio on 26 March, bagged rights to use spectrum in 13 regions across the country.
The company spent around Rs 10,077.53 crores to get spectrum in the frequency bands of 800 MHz and 1800 MHz. Reliance Industries chairman and managing director Mukesh Ambani had then said, “Jio’s seamless 4G services using proven multi-band LTE technology and supported by our large spectrum footprint will provide superior user experience for voice, video and data services in line with the best service providers in the world.”
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
