Broadband
Reliance Jio Infocomm to provide complementary wi-fi services in cricket stadiums
MUMBAI: This cricketing season – with T20 World Cup followed by the IPL (Indian Premier League), apart from some smashing activity, cricket fans can look forward to something else. Jionet, from Reliance Jio Infocomm Limited, is going to change how cricket fans enjoy their games, by providing high-speed internet connectivity at six main stadiums across the country. This is a first for Jio Net to be connecting six cricket stadiums in the country at one go and what’s more, it is being done on a complimentary basis.
Jionet has embarked on this huge project as a part of revolutionizing how spectators experience the games, as they are commonly faced with issues regarding connectivity. Mobile networks aren’t able to handle such large data traffic Jionet will change this – the connectivity will not only be adequate but will actually be many times faster than experienced before. As a result of which, spectators will be able to share their story ball by ball, connect with their friends and family, surf, stay connected on social networking sites, and more.
“To make this possible, Jionet has harnessed its superior network capacity along with an excellent deployment of specially designed, state-of-the-art Wi-Fi access points (APs) that will cover the entire stadium with a seating capacity of minimum 20,000” said the company in a media statement.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
