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Kolkata MSOs anticipate cooperation from LCOs in two months

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KOLKATA: The multi-system operators (MSOs) have started gross billing for the month of December from 7 January in Kolkata and are hopeful that the local cable operators (LCOs) who at present are showing some resistance will eventually fall in line in the next two months.

 

The MSOs in the meanwhile are educating consumers about gross billing by publishing advertisements in newspapers. The ads request consumers to make the payment against a bill only.

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“We have started the billing process. Customers are happy, but the operators do not want the billing to be in place. There might be some resistance but eventually things will fall in line,” said Siticable Kolkata director Suresh Sethia.

 

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While another MSO said that the company is having meetings with operators and trying to convince them of the benefits of digitisation.

 

“We are talking to the LCOs and asking them to hike the bill which will include amusement tax and service tax. Even consumers have to understand that they have to pay taxes now,” said the MSO.

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When the MSOs were asked about the disbursement of the bills, some said they have given the bills to LCOs in compact disk (CD), while others like SitiCable said that they have uploaded the bills on their system and the LCOs can easily take the printouts.

 

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However, the LCOs in Kolkata have made it clear that they will not distribute the bills unless the revenue sharing model and other details are discussed.

 

Cable Operators Digitalisation Committee of the Association of Cable Operators convener Swapan Chowdhury said, “The MSOs who are giving the bills on CDs to LCOs need to give a hard copy of the bills as printing will also involve cost.”

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It seems the LCOs are serious about every single penny and are not in a mood to give up easily!

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Cable TV

Hathway Cable appoints Gurjeev Singh Kapoor as CEO

Leadership change comes as cable TV faces shrinking subscriber base and modest earnings pressure

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MUMBAI: Hathway Cable and Datacom has tapped industry veteran Gurjeev Singh Kapoor as chief executive officer, marking a leadership pivot at a time when India’s cable television business is under mounting strain.

Kapoor will take over from Tavinderjit Singh Panesar, who is set to retire in August after a long innings with the company. Panesar, chief executive since 2023, has held multiple leadership roles at Hathway, including his latest stint beginning in 2022.

Kapoor brings more than three decades of experience in media and entertainment. He most recently led distribution at The Walt Disney Company’s Star India business, now part of JioStar. His career spans television distribution and affiliate partnerships, with stints at Sony Pictures Networks India, Discovery Communications and Zee Entertainment.

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Panesar, with over three decades in the industry, has worked across strategic planning, distribution and business development in media, broadcasting and manufacturing. His past associations include ESPN Star Sports, Star India, Apollo Tyres and JK Industries.

The transition lands as the cable sector grapples with structural disruption. Traditional operators are losing ground to streaming platforms, while telecom and broadband players tighten the squeeze with bundled offerings.

An EY report estimates India’s pay-TV base could shrink by a further 30 to 40 million households by 2030, taking the total down to 71 to 81 million. The slide follows a loss of nearly 40 million homes between 2018 and 2024, a contraction that has already wiped out more than 37,000 jobs in the local cable operator ecosystem.

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Hathway’s numbers reflect the strain. The company reported a consolidated net profit of Rs 93 crore for FY25, down from Rs 99 crore a year earlier. Revenue inched up to Rs 2,040 crore from Rs 1,981 crore. As of December 2025, it had about 4.7 million cable TV subscribers and roughly 1.02 million broadband users.

Kapoor steps in with a familiar brief but a shrinking playbook. In a market where viewers are cutting cords faster than companies can reinvent them, the new chief executive inherits a business fighting to stay plugged in.

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