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Kolkata LCOs want to raise bills, pay tax themselves

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KOLKATA:  It is their fight for staying relevant and thwart looming extinction due to digitisation. More than 2,000 local cable operators (LCOs) from Kolkata have joined forces to keep the last mile in their control.

 

The LCOs, under the banner of Joint Forum of Cable Operators’ Association (JFCOA), have decided to mobilise support and start billing their customers themselves, instead of their multi-system operators (MSOs) doing it.

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The LCOs also want to start paying service tax themselves to the government authorities.

 

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“We will conduct several meetings among operators across the city to mobilise support ,” said JFCOA convener Swapan Chowdhury.

 

JFCOA has decided to put pressure on MSOs to make the necessary provisions in their systems to enable billing from the cable operators’ end.

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“(This has been decided) in order to restrain MSOs’ ill intention to eradicate LCOs from the business,” said Chowdhury, after a conference which also attended by representatives of MSOs Meghbela Broadband Services and GTPL-KCBPL.

 

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With the implementation of digitisation of cable TV services in Phase I and Phase II, the MSOs have been made responsible for sending of bills to cable TV consumers.

 

Indiantelevision.com had last month reported that Kolkata’s LCOs have come together to form the JFCOA in a bid to articulate their problems to MSOs and the Telecom Regulatory Authority of India (TRAI).

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The conference today discussed issues the LCOs have about billing, interconnect agreement, and the ratio of revenue sharing between LCOs and MSOs with the implementation of digitised delivery of television channels to television households.

  
A member of the Cable Operators’ Sangram Committee said the LCOs have requested MSOs not to interrupt cable operators’ services till the various issues raised by them are resolved.

 

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The LCO suggested that there should be an interconnection agreement between the MSO and the LCOs to conduct business in the DAS regime. “In spite of a business relationship and business transactions between the two of them, no interconnect agreement has been followed till now, which is a violation of the law,” he said.

 
Another LCO pointed out that MSOs were not executing the agreement with LCOs even though DAS had been implemented since February last year. “DAS agreement with cable operators should be completed by MSOs with immediate effect…” he demanded.

 

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Sujit Das, MD of AMBC, an MSO, said his company could not participate in the conference, but would still talk to affiliated LCOs and discuss issues raised via the forum.

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Cable TV

Hathway Cable appoints Gurjeev Singh Kapoor as CEO

Leadership change comes as cable TV faces shrinking subscriber base and modest earnings pressure

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MUMBAI: Hathway Cable and Datacom has tapped industry veteran Gurjeev Singh Kapoor as chief executive officer, marking a leadership pivot at a time when India’s cable television business is under mounting strain.

Kapoor will take over from Tavinderjit Singh Panesar, who is set to retire in August after a long innings with the company. Panesar, chief executive since 2023, has held multiple leadership roles at Hathway, including his latest stint beginning in 2022.

Kapoor brings more than three decades of experience in media and entertainment. He most recently led distribution at The Walt Disney Company’s Star India business, now part of JioStar. His career spans television distribution and affiliate partnerships, with stints at Sony Pictures Networks India, Discovery Communications and Zee Entertainment.

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Panesar, with over three decades in the industry, has worked across strategic planning, distribution and business development in media, broadcasting and manufacturing. His past associations include ESPN Star Sports, Star India, Apollo Tyres and JK Industries.

The transition lands as the cable sector grapples with structural disruption. Traditional operators are losing ground to streaming platforms, while telecom and broadband players tighten the squeeze with bundled offerings.

An EY report estimates India’s pay-TV base could shrink by a further 30 to 40 million households by 2030, taking the total down to 71 to 81 million. The slide follows a loss of nearly 40 million homes between 2018 and 2024, a contraction that has already wiped out more than 37,000 jobs in the local cable operator ecosystem.

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Hathway’s numbers reflect the strain. The company reported a consolidated net profit of Rs 93 crore for FY25, down from Rs 99 crore a year earlier. Revenue inched up to Rs 2,040 crore from Rs 1,981 crore. As of December 2025, it had about 4.7 million cable TV subscribers and roughly 1.02 million broadband users.

Kapoor steps in with a familiar brief but a shrinking playbook. In a market where viewers are cutting cords faster than companies can reinvent them, the new chief executive inherits a business fighting to stay plugged in.

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