iWorld
JioMart goes live on WhatsApp in some areas in Mumbai
MUMBAI: JioMart, Reliance Retail's e-commerce, has gone live on WhatsApp in Navi Mumbai, Thane and Kalyan in Mumbai within days of announcing a tie-up with Facebook’s WhatsApp. This enables grocery shopping easier for people in these regions. JioMart seeks to leverage WhatsApp’s unrivalled reach of more than 400 million users.
As part of the collaboration, users can find local stores around them on WhatsApp, talk to shop owners and place orders from WhatsApp. People can initiate an order by texting “Hi” to +91-8850008000, which prompts a link that opens a mini store on the browser. The order details are then shared by JioMart with local stores over WhatsApp. The customer then has to pick up the order from the store.
JioMart, a joint venture between Reliance Retail and Reliance Jio Platform, seeks to test the novel ordering system on WhatsApp, as a consequence of its association with Facebook. Last week, Facebook announced it was investing $5.7 billion in Reliance Jio Platforms to secure a 9.9 per cent stake.
WhatsApp, however, is yet to get approval from the government for a pan-India rollout.
The company is replicating O2O model, (online-to-offline marketplace), which was pioneered by China’s Alibaba. This model enables a customer to search online for products and then buy through an offline channel.
iWorld
Meta plans 8,000 layoffs in new AI-led restructuring wave
First phase from May 20 may cut 10 per cent workforce amid AI pivot.
MUMBAI: At Meta, the future may be artificial but the cuts are very real. The social media giant is reportedly preparing a fresh round of layoffs, with an initial wave expected to impact around 8,000 employees as it doubles down on its artificial intelligence ambitions. According to a Reuters report, the first phase of job cuts is slated to begin on May 20, targeting roughly 10 per cent of Meta’s global workforce. With nearly 79,000 employees on its rolls as of December 31, the move marks one of the company’s most significant workforce reductions in recent years.
And this may only be the beginning. Sources indicate that additional layoffs are being planned for the second half of the year, although the scale and timing remain fluid, likely to be shaped by how Meta’s AI capabilities evolve in the coming months. Earlier reports had suggested that total cuts in 2026 could reach 20 per cent or more of its workforce.
The restructuring comes as chief executive Mark Zuckerberg continues to steer the company towards an AI-first operating model, committing hundreds of billions of dollars to the transition. Internally, this shift is already visible: teams within Reality Labs have been reorganised, engineers have been moved into a newly formed Applied AI unit, and a Meta Small Business division has been created to align with broader structural changes.
The trend is hardly isolated. Across the tech sector, companies are trimming headcount while investing aggressively in automation. Amazon, for instance, has reportedly cut around 30,000 corporate roles nearly 10 per cent of its white-collar workforce citing efficiency gains driven by AI. Data from Layoffs.fyi shows over 73,000 tech employees have already lost jobs this year, compared with 153,000 in all of 2024.
For Meta, the move echoes its earlier “year of efficiency” in 2022–23, when about 21,000 roles were eliminated amid slowing growth and market pressures. This time, however, the backdrop is different. The company is financially stronger, generating over $200 billion in revenue and $60 billion in profit last year, with shares up 3.68 per cent year-to-date though still below last summer’s peak.
That contrast underlines the shift underway. These layoffs are less about survival and more about reinvention. As Meta restructures itself around AI from autonomous coding agents to advanced machine learning systems, the question is no longer whether the company will change, but how many roles will be left unchanged when it does.
