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Indian biz leader’s e-comm SME wins top Arab award

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MUMBAI: Doha-based company Q-Tickets has won ‘Best Digital SME of the Year’ in Qatar IT Business Awards 2017. 

In the recently held ‘Qatar IT Business Awards 2017’ Q-tickets (Quick Tickets) won the award by ICT Qatar, becoming the only private player to get this recognition. Founded by the well-known entrepreneur & internet visionary Dr. Tejinder Singh in 2013, Q-tickets has been on a high this year as it was also the official online ticketing partner of the recently-concluded Pakistan Super League held in the UAE and Pakistan. 

Dr. Singh has been honoured several times for his business acumen. Last year, he was named the ‘Entrepreneur of the Year’ by Arabian Business Awards and Forbes named him as one of the top Indian business leaders in the Arab World every year consecutively thrice.

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It was for the first time tickets were offered online for PSL- T20 in Lahore. Last year, Q-Tickets won ‘Fastest Growing Company of the Year’ award at Arabian Business Awards 2016. The judging panel praised the success of Q-Tickets as Qatar’s local ticketing solution provider being the only ticketing platform in GCC to have full-service ticketing capabilities, master pass integration, PCI compliance & debit card payment integration.

Q-Tickets, a world class ticketing solution company based in Doha, is fully owned and operated by Q-Tickets W.L.L under the leadership of founder & managing director Dr. Singh and is the largest e-commerce platform in Qatar. Currently having presence in Qatar, Bahrain, UAE and Oman, Q-tickets has earned fame and name for itself quickly in the region due to the cutting edge technology capabilities and highest level of service orientation.  The ticketing portal currently has over a million subscribers making use of its services to book e-tickets for various things such as movies and other events 

Speaking about the success of Q-Tickets, Dr. Singh said, “It is the result of our untiring efforts and commitment towards providing the best possible services in the region, we are really happy that our efforts have been recognized through this prestigious award, it is truly an honor.”

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Dr. Singh is known for his knack of starting entrepreneurial projects successfully. He is the brain behind successful start-ups such as BPO+, Eazydox, q-healthcare, 360-wifi, AtPik, The Wallet and Penalty Kick.

With over 25 years of experience in inception & turn around of many ventures in Back-office, voice, non-voice, E-BPO, Tech, ITES, B2C, E-Commerce, Ticketing & many other projects, he has been responsible to generate employment for more than 9000 people in GCC till date. He is also a Board Member: EO Qatar Chapter (Entrepreneurs’ Organization) & on board of IBPN Board (Indian Embassy Qatar Chapter). He has to his credit a special mention by ID world Congress in Milan, Italy and Entrepreneur of the year 2016 award by ITP.

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e-commerce

Amazon unveils first Trustworthy Shopping Experience Report

32,000 bad actors targeted, 15 million fake products removed in 2025.

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MUMBAI: In a marketplace where trust is the real currency, Amazon is showing its receipts. Amazon has released its first-ever Trustworthy Shopping Experience Report, offering a detailed look at how it polices its vast digital shelves from counterfeit crackdowns to scam detection and review authenticity. At the heart of the report is a four-pronged strategy, proactive controls, risk anticipation, enforcement against bad actors, and consumer protection. The scale is staggering. Since 2020, Amazon’s Counterfeit Crimes Unit has pursued over 32,000 bad actors globally through litigation and criminal referrals spanning 14 countries.

The clean-up drive accelerated in 2025, with the company identifying and disposing of more than 15 million counterfeit products worldwide. Legal action also led to the takedown of over 100 websites linked to fake reviews and scams, an ongoing battle in the age of algorithmic manipulation.

Behind the scenes, artificial intelligence and machine learning are doing the heavy lifting. Amazon says it monitors billions of daily interactions across listings, reviews, and seller activity to spot trouble before it surfaces. Its predictive systems can even flag potentially infringing listings for trending products before brands raise the alarm.

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Tools like Omniscan, which verifies product safety information at scale, and SENTRIX, designed to detect and eliminate phishing websites, are part of this expanding tech arsenal. Together, they aim to reduce risk while keeping the platform usable for legitimate sellers.

That balance between protection and friction is a tightrope Amazon acknowledges. Rohan Oommen, Vice President of Worldwide Customer and Partner Trust, noted that while safeguards are critical, they must not stifle genuine businesses. Features like the Account Health Dashboard are meant to give sellers clearer visibility into compliance and performance.

Consumer-facing measures are also getting sharper. From direct safety alerts to recall notifications and refund guidance, Amazon is leaning into transparency, backed by partnerships with consumer organisations to raise awareness.

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The report’s release follows the expansion of Amazon’s Counterfeit Crimes Unit into India, signalling a deeper push into one of its fastest-growing markets, with closer coordination planned between brands, sellers, and law enforcement.

In short, as online shopping grows more complex, Amazon is betting that trust built through data, enforcement, and a fair bit of algorithmic vigilance will be its most valuable product yet.

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