e-commerce
Eternal’s COO jumps ship as new passions call, seven-year itch hits hard
MUMBAI: For a company that prides itself on timely deliveries, Eternal Limited (née Zomato) just had one dropped at its own doorstep — and this one didn’t come in a red bag. Rinshul Chandra, the company’s COO for the food ordering & delivery business, has called it quits after a seven-year-long run, submitting his resignation on 5 April 2025, with his last working day marked for 7 April.
In true millennial fashion, he’s leaving to follow his “passions”. Maybe it’s yoga, maybe it’s a startup, maybe it’s sourdough — no one knows for sure. But what we do know is this: Eternal’s kitchen just lost one of its top chefs.
“I am writing to resign… to pursue new opportunities and passions that align with my evolving personal and professional goals… It has been an incredibly fulfilling journey over the past seven years,” Chandra wrote in his parting note to the company’s founder and foodie-in-chief Deepinder Goyal. Short, sweet, and with a sprinkling of “new beginnings” jargon — a resignation letter that pairs nicely with a kombucha.
The company, ever dutiful in ticking SEBI boxes, wasted no time in informing BSE and NSE through the standard (and terribly uninspiring) Regulation 30 filings. The update: Chandra has resigned voluntarily. Reason cited? “To pursue new opportunities and passions.” Translation? Possibly tired of 30-minute delivery targets and pings at midnight.
The resignation comes into effect on 7 April, which gives him exactly two days to clear the desk, return the ID card, and possibly finish the last office buffet.
The board hasn’t announced a successor yet. In the meantime, speculation is likely to swirl faster than masala in a curry.
The end of an era or just a new menu?
Chandra’s exit marks a notable shift in Eternal’s post-Zomato evolution. Since the rebrand, the company has been reinventing itself — and now, one of its most visible faces from the food-tech chapter is bowing out. Whether this signals more shake-ups in the C-suite or just a strategic calorie cut, remains to be seen.
The departure also comes at a time when the food delivery industry is facing heat — tighter margins, tech churn, and the occasional PR indigestion. But in Eternal’s case, the tone remains cheery, polite, and as crisp as their garlic bread.
As the company’s company secretary Sandhya Sethia confirmed in the filing, all the formalities have been wrapped up and the paperwork is public, as per SEBI’s menu of disclosures.
No drama. No fireworks. Just a neatly plated career exit with a side of gratitude and a drizzle of dignity.
So, what’s next for Eternal? Will they whip up a new leadership recipe? Will they double down on AI-driven kitchen ops? Or maybe bring in a Tiktok-savvy Gen Z exec who moonlights as a food critic? Your guess is as good as ours.
MUMBAI: From flights to tracks, Cleartrip is now trying to keep every journey on the same ticket. Cleartrip, part of Flipkart, has launched train ticket bookings through a partnership with Indian Railway Catering and Tourism Corporation, marking its entry into India’s vast rail travel ecosystem.
The integration allows users to search, book and manage train journeys directly within the app, as the company pushes towards becoming a unified, multi-modal travel platform. The move plugs Cleartrip into one of the world’s largest transportation networks, where over 800 million reserved passengers travel annually, alongside a daily footfall of around 23 million across Indian Railways.
The offering includes bookings across routes nationwide, covering General and Tatkal quotas as per Ministry of Railways guidelines. Users can also access real-time seat availability, fare insights, PNR status tracking, berth preferences and digital payment options within a single interface.
The expansion reflects a broader shift in travel platforms from specialising in a single mode to stitching together end-to-end journeys. For Cleartrip, the bet is not just on scale, but on simplifying a system often seen as complex and fragmented.
Company executives said the focus is on embedding predictive intelligence and personalisation into the booking journey, aiming to make everything from discovery to post-booking support faster and more intuitive.
The train booking feature is currently live on the app, with plans to extend it to the web platform soon, signalling a push towards a seamless cross-platform experience.
In a country where railways move billions each year, the next battleground for travel apps may well be decided not in the skies, but on the tracks.
