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Dish TV launches ‘Own Your Customer’ initiative

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Mumbai: Dish TV India, a leading DTH service provider, has launched its marquee and unique ‘Own Your Customer’ (OYC) as part of its partnership with Local Cable Operators (LCOs). This collaboration with Dish TV will deliver a superior TV viewing experience to customers in a simplified manner eliminating the need for extensive infrastructure such as optical fiber, transmitters, nodes, and amplifiers. This partnership will ensure robust connectivity while enhancing the overall reliability of the network.

After COVID-19, while OTT platforms and DTH services continued to grow, traditional cable TV services suffered a minor setback. In such a situation, the ‘Own Your Customer’ (OYC) initiative launched by Dish TV will prove helpful to cable operators in strengthening their customer base. Cable operators were concerned about their declining customer base as they wanted to shift to DTH to avoid interruptions in their TV viewing experience. This Dish TV’s initiative will not only provide a perfect solution but will also help them retain their customer base without additional overhead costs.

With this OYC initiative, LCOs and MSOs (Multisystem Operations) will enjoy complete control over their networks and act as distributors of Dish TV in their respective areas such as recharge and activation through their self-operated portal, eliminating dependence on external entities. Consumers will now experience better technology with the assistance of their cable operators. Moreover, LCOs will have the opportunity to install broadband, enabling customers to utilize new digital technologies like the Dish TV Android Box from the comfort of their homes, not only further strengthening the broadband connection provided by LCOs but also providing end-to-end solution to customers.

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Commenting on the initiative, Dish TV India Ltd CEO Manoj Dobhal, stated, “We are delighted to introduce the ‘Own Your Customer’ campaign, a first-of-its-kind and unique initiative in media distribution. It marks a major change in cable TV distribution. This initiative by Dish TV will not only empower LCOs and MSOs but will also enable them to expand their customer base and reduce operating costs, while Dish TV will gain access to new customers and reduce servicing overheads. This relationship ensures that both parties are committed to driving industry-wide change while providing unmatched value and services to customers.”

Through OYC, Dish TV reaffirms its commitment to supporting the growth of LCO businesses. Its primary objective is to revitalize the cable TV industry with the combined strength of both DTH and cable networks. Dish TV is fostering the growth of LCOs and MSOs by enhancing their customer relationships and introducing a customer-centric approach to TV distribution.

This unique initiative by Dish TV has garnered significant attention and interest from customers in the television distribution sector. It is expected to play a pivotal role in reshaping the future of entertainment distribution.

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Cable TV

Den Networks Q3 profit steady despite revenue pressure

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MUMBAI: When margins wobble, liquidity talks and in Q3 FY25-26, cash did most of the talking. Den Networks Limited closed the December quarter with consolidated revenue of Rs.251 crore, marginally higher than the previous quarter but down 4 per cent year-on-year, even as profitability stayed resilient on the back of strong cash reserves and disciplined cost control.

Subscription income softened to Rs.98 crore, slipping 3 per cent sequentially and 14 per cent from last year, while placement and marketing income offered some cheer, rising 15 per cent quarter-on-quarter to Rs.148 crore. Total costs climbed faster than revenue, up 7 per cent QoQ to Rs.238 crore, driven largely by higher content costs and operating expenses. As a result, EBITDA dropped sharply to Rs.13 crore from Rs.19 crore in Q2 and Rs.28 crore a year ago, pulling margins down to 5 per cent.

Yet, the bottom line refused to blink. Profit after tax stood at Rs.40 crore, up 15 per cent sequentially and only marginally lower than last year’s Rs.42 crore. A healthy Rs.57 crore in other income helped cushion operating pressure, keeping profit before tax at Rs.48 crore, broadly stable quarter-on-quarter despite the tougher cost environment.

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The real headline-grabber, however, sits on the balance sheet. The company remains debt-free, with cash and cash equivalents swelling to Rs.3,279 crore as of December 31, 2025. Net worth rose to Rs.3,748 crore, while online collections accounted for 97 per cent of total receipts, underscoring strong cash discipline across operations, including subsidiaries.

In short, while Q3 showed signs of operating strain, the financial backbone remains solid. With zero gross debt, steady profits and a formidable cash war chest, the company enters the next quarter with flexibility firmly on its side proving that in uncertain markets, balance sheet strength can be the best growth strategy.

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