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UK tribunal clears £3 billion lawsuit against Apple over iCloud

Which? can represent 40 million users in cloud storage competition case.

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MUMBAI: Apple’s cloud is facing a storm, and this one is headed straight for court. A UK tribunal has cleared the way for a £3 billion ($4 billion) class action lawsuit against Apple, allowing a major legal challenge over its iCloud storage services to proceed on behalf of an estimated 40 million consumers.

The ruling by Britain’s Competition Appeal Tribunal grants consumer advocacy group Which? permission to pursue collective proceedings, marking a significant escalation in scrutiny of how tech giants manage their digital ecosystems.

At the heart of the case is an allegation that Apple used its dominant position in the smartphone market to favour iCloud over rival cloud storage providers. Which? claims the company created barriers that made third-party services less attractive or convenient for users of iPhones and iPads, effectively nudging customers towards paid iCloud subscriptions.

The claim covers consumers who used iCloud services between November 2018 and June 2026, potentially making it one of the largest consumer competition cases ever brought in the UK technology sector.

According to the consumer group, Apple’s ecosystem relied on a combination of technical limitations and system prompts that encouraged users to remain within its cloud storage environment. Which? argues that this reduced competition, restricted consumer choice and contributed to higher prices for cloud storage services.

The tribunal’s decision does not determine whether Apple broke competition laws, but it does allow the case to move forward to a full trial where those claims will be examined in detail.

If Which? ultimately succeeds, damages could total as much as £3 billion, with affected consumers potentially receiving payouts of up to £77 each, depending on the tribunal’s final assessment.

The lawsuit was first filed in November 2024 and has now crossed a crucial procedural hurdle. For Which?, the approval represents an important step towards testing whether one of the world’s most valuable technology companies used its market power unfairly.

Apple, however, rejects the allegations. The company maintains that customers are free to choose from numerous third-party cloud storage providers and that iCloud remains one option among many. It has also indicated that it intends to contest the case vigorously.

The dispute arrives amid growing global regulatory pressure on large technology platforms, particularly around concerns that tightly integrated ecosystems can limit competition and lock consumers into proprietary services.

For now, the tribunal’s ruling means the battle has only just begun. What started as a complaint about cloud storage could evolve into one of the UK’s most closely watched technology competition cases, with billions of pounds and millions of consumers hanging in the balance.

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